Director, Account Management (Hybrid - Flexible Options)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! We are seeking a Director of Account Management to join our dynamic team! As the Director, Account Management you will be responsible for protecting and solidifying client relationships while building a sales pipeline that deepens the Broadridge wallet. You will retain your assigned accounts and existing revenue streams, meet or exceed sales targets, and develop and execute on account plans.

We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you'll be assigned to a Broadridge office and given the flexibility to work remote.

Responsibilities:

• Maintain client satisfaction through measurement and action
• Responsible for Account/Revenue Retention and Sales Origination through introduction of value-added products
• Participate in all aspects of client life cycle - needs assessment, presentation of solutions, negotiations, retention/renewals and client experience/satisfaction
• Focus on client needs, priorities, and objectives as part of overall account planning to help originate new sales opportunities with existing accounts
• Track existing service relationships, develop and execute on retention plans throughout the contract term, engage clients on upcoming contract renewals - manage engagement through to execution
• Introduce value adding services addressing client issues/pain-points/service requests
• On-site presence at Client site to help develop and deepen relationships and expand relationships to new areas at the client (i.e. Procurement, Compliance, Marketing, WM/PCM Execs, Product, etc.)
• Maintain constant awareness of current and planned development of products. Remain current on industry topics and issues.

Qualifications:

• 8+ years related sales or account management experience with at least 5 in the financial services industry
• Bachelor's degree in related field required; MBA preferred
• Proven track record of sales results and growth
• Ability to establish good personal and working relationship with clients and colleagues
• Deep understanding of financial industry
• Excellent presentation, interpersonal, and written communication skills
• Able to work in a dynamic environment
• Proactive/self-starter with strong follow through skills
• Willingness to travel at least 30% of the year #LI-PS1

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to [email protected].