Director, Agile Operations

Director, Agile Operations
Engineering ᐧ Remote, United States

Bloomerang combines the best tools, resources, and people to provide a world-class experience for tens of thousands of nonprofits, allowing them to raise more money and do more good in the world. Our powerful software and stellar customer service have made us one of the highest rated fundraising/donor CRMs on the market.

In addition to creating thriving nonprofits, we’re also in the business of creating thriving employees. At Bloomerang, you’ll be a part of a mission-driven culture built on the core values of Empathy, Unity, and Transparency. We know the key to our success is our people, and we’re proud to be home to some of the most innovative and skilled employees in the workforce today.

The Role

As the Director of Agile Operations, you will lead and mentor teams, foster collaboration across departments, and drive continuous improvements. While a background in donor management software or the nonprofit sector is preferred, valuable experience can come from various industries and roles. Ideally, you will have experience working at a SaaS product company and thrive in fast-paced environments

What You Will Do

• Oversee quality of product discovery, story writing, and tracking of team metrics for the entire department
• Collaborate with product teams to ensure a smooth transition from product discovery to production release
• Ensure teams are following Agile processes and best practices
• Act as a liaison between teams, technical staff, and stakeholders
• Manage and mentor a team of Scrum Masters while developing career pathing

What You Need to Succeed

• 5+ years of experience with Agile operations and management
• Experience with program management for projects that span multiple Scrum teams
• Advanced Jira skills: Mastery in configuring Jira boards, workflows, and reports to optimize team performance.
• Strong understanding of software development processes and methodologies
• Problem-solving skills: Strong analytical and problem-solving abilities to address challenges and identify effective solutions.

Nice to Haves But Not Required

• Data analysis skills: Ability to interpret metrics and leverage data to identify trends, track progress, and make informed decisions.
• Experience with scaling Agile practices: Demonstrated success in implementing and scaling Agile practices across large organizations.
• Experience with DevOps: Understanding of DevOps principles and practices to facilitate collaboration between development and operations teams.
• Experience with Lean principles: Familiarity with Lean methodologies and how they can be applied to optimize workflows and processes.

Benefits

Health + Wellness
You’ll have access to generous health, vision, and dental insurance options, as well as a free subscription to Bright, a wellness platform that offers live and on-demand fitness, meditation, mindfulness, and nutrition classes.

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave.

401k

You’ll receive a 401k match to help invest in your future.

Equipment
Everything you need to be successful, shipped right to your door.

Compensation

The salary range for this position is: $143,000 - $194,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.

Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. 

Accommodations

Applicants who require accommodations may contact [email protected] to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.