Director, Benefits & Payroll

Are you a passionate innovator looking to harness the power of technology to do more good? You've come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible-the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.
As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.
Bonterra was formed by aggregating six industry leading companies focused on Social Good. Today, Bonterra stands as the largest privately funded company in the world focused exclusively on social good. Our customers span the globe and range from nonprofits to over 60% of the Fortune 100 - who issue grants within their communities. Over 20,000 entities who do good in the areas of; housing the homeless, feeding the needy, caring for children, advancing social justice, bettering our environment, and improving mental health, use Bonterra's technologies daily to power their activities.
This is a wonderful opportunity to work at a rapidly growing technology company that is generating significant revenue, has world class management, is investing aggressively, and is playing in an exploding market segment. If this excites you, we would love to meet you!
Role Summary:
The Director, Benefits & Payroll position provides both strategic and tactical oversight of the organization's Benefit and Payroll platforms. The candidate will be an independent expert to provide an excellent benefits and payroll experience for all employees. This position will provide expertise in your area and will work collaboratively with other subject matter experts to provide a more streamlined process for an increased HR customer experience. The candidate will also identify opportunities for process improvement, build strong collaboration with departments and leaders and build and maintain a highly competitive benefits platform.
What you'll do
Benefits:

• Evaluate and compare existing company benefits with those of other employers by analyzing other plans, surveys and other sources of information. Plan, develop and/or participate in area and industry surveys. Analyze results of surveys and develop specific recommendations for review by management.
• Develop specifications for new plans or modify existing plans to:

• Maintain company's competitive position in labor market, and
• Obtain uniform benefits package for all company locations, where possible.

• Recommend classes of eligible employees for new or modified plans. Develop census data and solicit insurance companies for quotations. Evaluates quotation and make recommendations to management. Develop company cost information for new plans and make premium cost share recommendations to management.
• Install approved new plans or changes to existing plans by preparing announcement materials, plan summary documents and other media for communicating plans to employees. Conduct employee meetings and arrange for enrollment. Advise and counsel management and employees on existing benefits.
• Prepare and execute, with legal consultation, benefits documentation, such as original and amended plan texts, benefit agreements and insurance policies. Instruct insurance carriers, trustees and other administrative agencies outside the company to effect changes in benefits program. Ensure prompt and accurate compliance.

• Assist in the development of company bargaining proposals for employee benefits and analyze union benefits demands. Obtain and prepare cost data for company and union proposals and final settlements.
• Assure company compliance with provisions of Employee Retirement Income Security Act and the Affordable Care Act. Supervise preparation of reports and applications required by law to be filed with federal and state agencies, such as Internal Revenue Service, Department of Labor, insurance commissioners, and other regulatory agencies. Review and analyze changes to state and federal laws pertaining to benefits and report necessary or suggested changes to management. Coordinate company benefits with government-sponsored programs.
• Develop benefits information and statistical and census data for actuaries, insurance carriers and management.
• Handle benefits inquiries and complaints to ensure quick, equitable, courteous resolution.

Payroll:

• Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions.

• Ensures accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates.
• Prepares and maintains accurate records and reports of payroll transactions.
• Ensures compliance with federal, state, and local payroll, wage, and hour laws and best practices.
• Facilitates audits by providing records and documentation to auditors.
• Identifies and recommends updates to payroll processing software, systems, and procedures.
• Performs other duties as assigned.
• Develops techniques for compiling, preparing, and presenting data.

Who you are

• Deep knowledge of HR programs, policies, and procedures for benefits.
• Ability to coach employees and managers on complex issues related to benefits and payroll.
• Demonstrated ability to complete transactions related to Benefits.
• Ability to draw on industry, business, and technical knowledge in benefits and payroll to provide excellent service to employees.
• Ability to quickly gain knowledge in additional functional areas to support customer inquiries.

• Ability to work efficiently and effectively while maintaining attention to detail.
• Strong written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Demonstrated customer-orientation, including ability to diffuse challenging situations and maintain a professional and courteous demeanor and tone.
• Ability to prioritize workload and provide timely follow-up and resolution.
• Skilled in conducting research and using existing knowledge to resolve inquiries / requests.
• Ability to maintain confidentiality of sensitive information.
• Proficient with Microsoft Office Suite or related software.
• Proficient with payroll software.

• Workday experience preferred.

Our Culture:
Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.
Our comprehensive and competitive benefits include:

• Generous Flexible Time Off (FTO) Policy
• Equity for ALL regular, full-time employees from individual contributors to management - share in our success!
• Up to 15 paid company holidays including some commemorating social justice events and self-care
• Paid volunteer time
• Resources for savings and investments
• Paid parental leave
• Paid sick leave
• Health, vision, dental, and life insurance with additional access to health and wellness programs.
• Opportunities to learn, develop, network, and connect

We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.