Director, Business Operations

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Our Team

Do you aspire to become a COO or GM someday? If yes, we would love to talk to you. We are the central Business Strategy and Operations team reporting to the Digital Media BU President. Our scope is across all functions, all customer segments and all product categories with the goal of building the business for the next decade and beyond. We operate around 3 pillars: Business Strategy & Insights, Business Operations and Operations Excellence.

What you'll Do

• Run the business: Architect and optimize the business cadence and metrics that matter. Set goals around headcount, budget and OKRs while driving accountability and visibility across the organization. Set the vision, plan and deliver on key forums such as QBRs, OKR reviews, and All Hands.
• Strategy planning: Lead the strategic and operations planning process across the portfolio. You will define the framework, cadence, calendar and executions.
• Strategic Projects: Identify, structure and champion key critical initiatives to drive the business and partner with cross-functional teams across the organization to deliver them.
• Thought leadership: Influence senior collaborators and the business strategy by providing key insights. Drive alignment across leadership.
• Be a change agent: Challenge the status quo by finding new, better ways operate and lead the charge in setting up DME's strategy and operations for the next decade.

What you'll need to succeed

• Background: 10+ years of experience in business operations or management consulting
• Strategic Problem Solver: You are a strong strategic problem solver that can zoom out to see the big picture and then zoom in to deep dive into the details. You can quickly identify the problem to solve, create a framework around it and then set it in motion. You have enough product depth to understand our customer journeys, and are "dangerous" enough on the business side to glean insight from our Sales outlook and financial metrics.
• Analytical: You are comfortable building / being in financial models. You are not afraid to dive into a data set and can tease apart MAUs, funnel metrics or churn rates equally.
• Storytelling: you can easily take strategy and insights and craft a narrative around it that brings others along for the ride.

• Get stuff done: You don't stop at framing up the problem and the data. You know that ideas are worth nothing without execution, so you create aggressive, yet realistic plans. You collaborate with key partners to ensure we are considering all the right inputs.
• Communications and influence: You create crisp, clear and concise communication - both written and verbal. You can influence without direct authority
• Leadership: Ability to work with Sr. leaders. You build relationships, set a roadmap and shepherd others to follow it, and while making it a fun journey.
• Thrive in ambiguity: You are flexible and agile. You welcome ambiguity as an opportunity to give shape and scope to problems.

Get to know the team

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All. Learn more about our vision here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.