Director Business Operations

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director Business Operations in Germany.

This role offers a unique opportunity to lead and optimize internal operations for a fast-growing, global SaaS organization. You will oversee internal systems, IT infrastructure, compliance, and business processes, driving efficiency and scalability across international teams. As a key strategic partner to leadership, you will identify operational bottlenecks, implement process improvements, and provide actionable insights to support decision-making. This position combines team leadership, hands-on problem solving, and cross-functional collaboration, allowing you to directly impact productivity and organizational growth. You will work in a dynamic, remote-friendly environment that values innovation, continuous improvement, and operational excellence.

• Lead internal operations and the office IT team, ensuring reliable IT infrastructure, device lifecycle management, access provisioning, and onboarding processes.
• Manage internal systems and SaaS tools, overseeing vendors, licenses, renewals, and operational IT spend optimization.
• Drive compliance and governance initiatives, including SOC2 readiness, GDPR processes, policy enforcement, and support for audits.
• Support process innovation by structuring company knowledge and data, improving workflows, and piloting efficiency solutions.
• Promote operational excellence by identifying bottlenecks, implementing scalable processes, improving collaboration, and providing leadership with actionable insights on efficiency and system usage.
• Collaborate across Finance, Legal, HR, and commercial teams to ensure operational alignment with organizational goals.

Requirements:

• Bachelor’s or higher degree in business administration, information systems, operations management, or a related field.
• 6–10 years of professional experience in business operations, internal systems, IT operations, consulting, or audit, ideally within technology or SaaS companies.
• Proven experience managing teams, internal systems, and SaaS tools in a global organization.
• Hands-on expertise in process optimization, AI tools, or automation initiatives is a strong plus.
• Solid understanding of governance, compliance frameworks, and operational best practices.
• Structured, analytical, and proactive problem-solving approach.
• Excellent collaboration skills across cross-functional teams.
• Fluency in English required; German is a plus.

Benefits:

• Work in a global, diverse, and collaborative team.
• Flexible working hours and a remote-friendly environment.
• Ongoing career development, training, and coaching.
• Dedicated days for learning and development.
• Team events, both in-person and virtual, to celebrate successes.
• Social benefits and perks tailored to your location.