Director, Business Systems Analysis

Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark:
As the Director, Business Systems Analyst, you will be responsible for setting and refining the processes for capturing new business requirements, identifying, implementing the right solutions, and establishing realistic timeline expectations. This role demands a strong balance of technical expertise, particularly in Salesforce platforms, and exceptional people skills to build and maintain relationships with internal IT stakeholders and business teams. Your leadership will drive the selection of appropriate third-party tools, oversee business solution development on Salesforce, and ensure the stability and efficiency of our platforms through rigorous business testing.
You'll Get To:

• Lead and mentor a team of business system analysts in supporting various internal business functions, fostering a culture of excellence and continuous improvement.
• Develop and refine processes for efficiently capturing and analyzing new business requirements, ensuring that solutions align with business goals.
• Drive the development and implementation of technical solutions on the Salesforce platform, including Sales Cloud, Service Cloud, Marketo, and integration with other third-party systems.
• Make informed build vs. buy decisions, guiding business units in selecting the right third-party tools and solutions to meet their unique needs.
• Foster strong relationships with internal IT stakeholders and business teams, ensuring effective communication and collaboration.
• Oversee and ensure the quality of business testing processes, maintaining the stability and reliability of the Salesforce platform and connected systems.
• Standardize and document business processes across the organization, improving efficiency and clarity.
• Stay current with the latest trends and technologies in Salesforce and business analysis, applying this knowledge to drive innovation within the organization.

What You'll Bring:

• 8-10 years BA experience with Salesforce
• 3-5 years leading a team of BAs
• Bachelor's Degree in Computer Sciences, Information Systems, Business or related fields.
• Extensive experience in business analysis and solution development, particularly within the Salesforce ecosystem.
• Proven leadership skills with the ability to manage and mentor a team of business analysts.
• Strong technical background in Salesforce platforms (Sales Cloud, Service Cloud, Marketo) and integration with third-party systems.
• Excellent interpersonal and communication skills, with a proven track record of building and maintaining relationships with key stakeholders.
• Strategic thinker with the ability to make informed decisions on technology solutions, balancing the needs of the business with technical feasibility.
• Experience in standardizing and documenting business processes, with a keen eye for detail and efficiency.
• Salesforce certifications are highly desirable.

Thrive at BlackLine Because You Are Joining:

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
Salary Range:
USD $201,000.00 - USD $311,500.00
Pay Transparency Statement:
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.