Director Cloud Services | US Remote

About Coalfire

Coalfire is on a mission to make the world a safer place by solving our clients’ toughest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.

But that’s not who we are – that’s just what we do. 

We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.

And we’re growing fast. 

We’re looking for a Director to support our Cloud Services team.

This can be a remote position (must be located in the United States).

POSITION SUMMARY:

The Director manages a team of consultants and or managers, manages client escalations. This role will have a strong understanding of framework requirements, perform audit/assessments, and develop reports for clients. They will also have a strong acumen of the practice driving to achieve or exceed their revenue target. They will work closely with Project Managers and other Delivery team members to effectively manage project timelines and deliverables.

What You'll Do

• Monitor the progress of the project and adjust as necessary to ensure successful completion of the project
• Responsible for the managed revenue (minimum of $2M) and team utilization.
• Lead project status meetings to include information for: schedules, data requirements, assignments.
• Manages escalations of client engagements, ensuring delivery of quality products and services. Maintains quality service by establishing and enforcing organization standards.
• Resolves and intervenes on client/staff escalations. Collaborates closely with sales team to drive strategic growth in payments organization.
• Manage team, responsible for talent decisions regarding performance management, compensation and hiring. Provide mentorship and coaching to team members in areas of audit, assessment, technical review, and writing.
• Continuous professional development in maintaining industry specific certifications. Maintains strong depth of knowledge in the practice area.
• Manage projects and team to achieve gross profit and revenue targets.
• Support sales activities.

What You'll Bring

• Bachelor's Degree, or equivalent job experience
• 4-7 years direct experience as business leader in Cloud Professional Services with the following responsibilities:
• People Manager
• Trusted Advisor
• Business Acumen
• Account Management
• Practice Specialist
• Manager of Managers
• Trainer/Mentor
• Team Financial Management
• Practice/Sector SME

Why You'll Want to Join Us

At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.

Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.

At Coalfire, equal opportunity and pay equity is integral to the way we do business. A reasonable estimate of the compensation range for this role is $104,000 to $179,600 based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.