Director Commercial Mgmt, Checkout-MER

Who we are

 

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

 

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Job Description Summary:

The Director of Commercial Portfolio Management for Checkout product will manage performance to goals, distill insights from business and customer data and size opportunities for new strategic initiatives. This role will focus on the Merchant side and can either be filled in Chicago, Austin or San Jose/SF.

Job Description:

Why PayPal?

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Available in more than 200 markets around the world, the PayPal platform enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
 

What makes this role a great opportunity?

Since our 2015 IPO, PayPal has expanded its offerings beyond payment products to become a commerce platform. Now there is renewed focus on PayPal’s marquee product, Checkout, as we evolve for the trends in today’s digital economy and expand the value Checkout provides to our two-sided network across the commerce lifecycle.  

Be part of a new function within the Checkout product organization, that manages Checkout product like a business. As part of the Commercial Management team, you will make a major impact, with enterprise-level visibility, by executing to the customer segment-level outcomes for PayPal’s largest product and working across functional stakeholders to align on those outcomes.  This role will focus on the Merchant segment.

Key Responsibilities

• Ownership of the business insights by monitoring key performance indicators and performance to goals (quarterly) by customer segment (either consumer or merchant segment)
• Owns the process, for either consumer or merchant segment) to translate business insights and business performance into recommendations for actionable product and commercial program initiatives and roadmaps. Drives the prioritization between
• Execution of complex, cross-functional initiatives that involve product, commercial teams and often policy.
• Sizing of new opportunities to determine potential for customer and business impact, and work with product teams to co-author written narratives for new products or initiatives.
• Continually assess market and user research to identify customer opportunities; make recommendations to commission future research needs.

Top five skills you possess

-Outcome driven with strong business acumen

You can translate that business insights into business opportunities with confidence and have 10+ years contributing to P&L management, drafting business cases, setting goals, and measuring product and business performance. An MBA or similar highly recommended.

-Customer-first, Product Management

You are experienced with the mechanics of product ideation, product development and product management, and demonstrate a proven track record of doing what is right for the customer. You know that the product experience stretches beyond the software solution.

-Excellent communication through multiple mediums

You know how to tailor your message by audience and can effectively tell a story in either PowerPoint, in written narrative or in a presentation and can up level key takeaways for senior executives.

-Strategic thinking with a strong dose of creativity

You are curious and tend to look at things from a different perspective. This fresh perspective allows you to understand the big picture and how all the components are connected, then distill down into an actionable plan.

-Data fluency

You can easily sort signal from noise and are not easily overwhelmed by tons of data. You can both draw well-founded conclusions based on approximations and dive deep to understand the components of a complex model. Most of all, you can tell compelling stories from the data that will influence our strategic direction.

Leaders who will flourish at PayPal

Team players who can leave ego at the door and work across teams and functions in the best interest of the customer and the company. Self-motivators who can deliver on responsibilities of an individual contributor as well as a people manager. Culture champions that encourage trust, transparency, collaboration, and a learning environment.

R0081543

Subsidiary:

PayPal

Travel Percent:

0

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].