Director, Communications

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.

Rocket Central is a centralized hub that delivers thoughtful and innovative solutions for Rocket Companies®. We are the center of operations, technology, marketing, HR, legal, strategy and more that propels our companies forward. Here, we'll give you the opportunity to launch your career and work with various companies, spanning multiple industries from fintech, to auto and real estate. We offer you the tools you'll need to succeed, no matter what stage you're at in your career. You'll be able to master your craft here by working on complex problems in a collaborative culture and challenging yourself to make a real impact.

Apply today to see all that Rocket Central has to offer!

Preferred Qualifications

• 7 years of experience in communications field
• Bachelor's degree in communications, public relations, journalism or a related field
• Experience managing crisis communications strategy with proven examples of success
• Social media knowledge, including the ability to customize and promote messaging across multiple social platforms
• Proven experience securing media coverage in print, online and broadcast media
• Experience delivering creative and interesting solutions to complicated challenges
• Strong writing skills with a proven track record of writing in different voices for a multitude of audiences

Job Summary

The Director, Communications develops and executes impactful internal and external communications campaigns. They work closely with the media to tell impactful stories and with internal team members to inspire and drive the culture.

Responsibilities

• Communicate and embody the culture, vision and overall direction of the team
• Lead, guide and evaluate the work of direct report team members and/or leaders
• Work with senior leadership to implement the strategic plan for communications
• Develop and execute large-scale communications campaigns
• Create and innovate new ways to communicate business area level messages across various communication platforms
• Develop and nurture lasting relationships with a diverse base of media, with a focus on national news media
• Prepare written materials in multiple styles to appeal to a variety of audiences and demographics while maintaining core messaging
• Participate in crisis communications and strategy development and implementation
• Manage crisis situations, serving as a go-to point of contact for both the media and internal stakeholders
• Plan and manage press tours, conferences and events
• Ensure a high level of editorial review, consistency and quality across all organizational communications
• Maintain knowledge of the most current communications techniques and practices and use that knowledge to continue to enhance communication efforts

Benefits and Perks

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.

Who We Are

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We're passionate about the work we do, and it shows. We've been ranked #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2022, named #5 on People Magazine's Companies That Care List in 2022 and recognized as #7 on Fortune's list of the 100 Best Companies to Work For in 2022.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.