Director, Communications

We're hiring a Director, Communications!

About this position

The Director, Communications is responsible for managing a diverse team to develop, implement and execute a robust communications strategy that reaches Plexus Ambassadors, Preferred Customers and Retail Customers, as well as the public. This role is responsible for broadening the organization's brand reputation and influence through multiple communication touchpoints including product drip campaigns, social media, and business to Ambassador communications. The Director, Communications is also responsible for executing Sales & Marketing strategy with tactical precision, supporting product launches, incentives, promotions, international growth and event campaigns with industry-leading communications plans. This role is responsible for setting clear goals for the communications team, working with communication managers to morph individual tactics and channels into a powerful, unified strategy. The Director, Communications works in close collaboration with other Marketing, Sales and Internal Communication teams, representing and managing the message to our Ambassador, customer and public audiences. This role is also responsible for communication innovation, using data and analytics to drive changes in strategy, while managing other points of feedback with the Ambassador field.

Who will love this job?

• A n achiever, you set clear and ambitious goals and understand how your work impacts the business. You also love to prove yourself in fast paced environments.
• A people person, you are a customer-focused individual with an ability to understand others.
• A talent steward, you drive and optimize team performance, engagement and productivity by empowering and developing each individual within your team.

What you'll do

• You set the vision, strategy and goals for the entire communications team.
• You establish communication plans and campaigns for Marketing and Sales teams.
• You implement and execute an industry-leading communications process within your team, while collaborating on processes with other cross-functional teams.
• You set the strategy and direction for messages to all audiences, managing competing interests and departmental resources.
• You address identified opportunities by defining omnichannel marketing strategies that improve the Ambassador and customer experience through relevancy and value.
• You develop metrics and tools to assess progress against the department's strategic plan.
• You analyze reporting data, using metrics to adjust communication plans and processes.
• You report on weekly, monthly and yearly metric/results on communications and the improvements/opportunities available.
• You collaborate with other Sales and Marketing and Communications leadership to execute cross-functional campaigns.
• You champion departmental goals with department projects that increase brand awareness and engagement.
• You offer alternative and creative solutions, using data and knowledge of best practices to accelerate progress and achieve company goals.
• You establish departmental plans, roles and responsibilities including hiring as appropriate. Champion the communications team, alleviating pain points and delivering tools where appropriate.
• You recommend and execute vendor contracts and manage on-going deliverables produced by partner organizations.
• You support brand guidelines across all communication channels.
• You achieve individual and team goals and KPIs.

You should have

• You have a bachelor's degree in including communications, marketing, journalism, business or other relevant related field
• You have 8 years leading communications and/or marketing teams
• Experience in the MLM industry
• You clearly understand the current competitive landscape and seek to maintain this understanding moving forward.
• You have proven success contributing to the professional development of a team and providing thought leadership.
• You have led high-performing teams who are accountable for key metrics and outcomes.
• You are passionate about finding new and creative ways to strengthen and grow brand with our Ambassador and customer base

About Plexus

Plexus Worldwide is a leading direct-sales company founded in Scottsdale, Arizona, where it remains a top employer and economic driver. For the past 15 years, Plexus has been focused on igniting hope, health, and happiness, through their science-backed nutritional products and skincare, as well as an exciting home-based entrepreneurial opportunity.

As a 6-time Best Places to Work winner, the company enjoys a strong organizational culture and has a deep commitment to giving back to communities in need.

Our Core Values

We contribute to the overall growth and success of Plexus by embracing the Plexus core values:

• We are One Plexus.
• We are accountable.
• We get the job done right.
• We empower others.

Benefits

• 401k program with a company match and immediate vesting.
• Quarterly bonuses based on company profitability.
• Weekly drawings for gift cards and cash.

Thank you for taking the time to apply for an opportunity with our One Plexus team! If you had any issues during the application process, please contact us directly at [email protected] .

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