Director, Consumer Insights

Who We Are
Munchkin is one of the most innovative and fast-growing consumer product companies in the world! With over 320+ patents under our belt, we continue to create solutions that leave our customers asking, "how did I ever live without this?" Recognized as #8 on America's Most Innovative Companies list by Fortune Magazine, innovation is the core of our company DNA and has been driving our designs for 30 years!
Founded in 1990, Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart and Amazon and has global distribution in over 50 countries. We are industry leaders in design and innovation with over 140 international product and brand design awards in the past 5 years and growing!
We lead with our core values and believe that investing in the community is our responsibility. We create opportunities for every child's potential and well-being through the Radiant Colors program, work to create a sustainable future, and in partnership with the International Fund for Animal welfare have committed to animal conservation.
After 30 years of being a leader in the baby industry, Munchkin is growing up and expanding our business reach to even more consumers with the launch of Curio, a highly curated line of home goods inspired by curiosity.
There is no better time than now to join Munchkin as we embark on our next and biggest growth journey moving us into technology focused, higher valued products, and household consumer goods. Munchkin is growing up and you could be the next influential leader to play a key role in driving enormous customer-centered value and rapid growth.
What You'll Do
We are looking to hire a Consumer Insights Director based out of Munchkin's stunning Greater Los Angeles Headquarters office! This role will lead all research and have the ability to translate qualitative and quantitative data from a variety of sources into actionable insights that will fuel consumer concepts, inform brand positioning, influence new product development, shape strategic direction, and drive business growth. The right fit will thrive as an individual contributor in a fast paced, entrepreneurial organization. This role will help drive strategy for both Munchkin and Curio (Munchkin's new adult brand).

• Strong knowledge of market research principles and practices with demonstrated capabilities in both qualitative, quantitative, and secondary research
• Drive actionable recommendations grounded in consumer knowledge and informed by a broader understanding of the business
• Conduct custom research & analytics across multiple areas including, but not limited to, brand communication, innovation, customer segmentation, packaging etc.
• Convert learnings across multiple and disparate sources of information into persuasive and concise storytelling
• Lead the discovery and infusion of consumer insights required drive the evolution of the brand, business model, and go to market efforts
• Lead consumer understanding to identify unmet consumer needs, market whitespace, and growth opportunities
• Deliver strategic insights and recommendation for new products, new consumers, and/or new marketing positioning and communication
• Manage research vendor relationships, negotiating rates and deliverables
• Demonstrate excellent ability to manage and prioritize multiple projects simultaneously with timely delivery of assigned tasks.
• Other duties may be assigned

Bring It!

• Bachelors or Master's degree or equivalent, preferably from a Business School or in a quantitative subject - math, statistics, economics
• 7+ years' work experience, preferably in marketing, business analytics, or an area that works closely with Sales/Marketing
• Expert collaborator with experience working across multiple functions and levels of leadership
• Experience managing research agencies required - including recommendations of agency partners that you have used previously
• Experience handling complex business models
• Expert in excel, good working knowledge of Powerpoint
• Ability to build relationships with cross functional partners
• Strong data analysis skills and real attention to detail
• Excellent presentation and communication skills (must be able to articulate the insights)
• Ability to turn mass data into actionable insight
• Independent, self-starter
• FMCG or consumer-facing industry experience preferred

We Got You Covered!
As a Great Place to Work Certified™ company, we are committed to offering the best to our employees. We offer a comprehensive benefits package that includes medical, vision, dental, prescription drug coverage, life insurance, wellness benefits, generous employer-matched 401(k) plan, Paid Childcare Leave, among other benefit plans. Our total rewards are top of market and includes competitive salary, bonus and opportunities to earn equity. We focus on supporting employee development and growth.
We regularly hold social functions to foster a genuine camaraderie that enhances teamwork. At our company-wide award functions, we take time to recognize the talent and dedication of the people who make Munchkin the most loved baby lifestyle brand in the world.
To give our people flexibility, we offer hybrid work environment. Munchkin's Hybrid Schedule is where an employee works in the office on Monday, Wednesday, and Thursday, and remotely from home on Tuesday and Friday. We also provide annual weeklong global office closures giving our people a chance to recharge.
Salary range: $ 150,000 -170,000 annually
To learn more, visit us at www.munchkin.com .
Munchkin welcomes and values what makes everyone unique. We're proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit and business needs. We recruit, employ, train and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other protected status.
Applicant Privacy Statement
#LI-Hybrid #LI-MN1