Director, Data Governance & Operations

Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
The Director of Data Governance plays a critical role in driving the organization's data governance strategy and framework, ensuring the integrity and usability of data assets, mitigating data risks, and fostering a data-driven culture. By providing leadership, guidance, and expertise, they help maximize the value of data and enable effective decision-making throughout the organization. This individual plays a crucial role in ensuring that data is managed effectively, securely, and in compliance with relevant regulations and policies.
Responsibilities
Strategy and Planning:
- Develop and execute a data governance strategy that aligns with the organization's goals and objectives.
- Define the vision, mission, and goals of the data governance program.
- Establish a roadmap and action plan for implementing and maturing data governance practices.
Policy and Standards Development:
- Create and maintain data governance policies, procedures, and standards.
- Define guidelines for data quality, data classification, data privacy, data security, and other relevant areas.
- Ensure policies are communicated effectively and enforced across the organization.
Data Stewardship:
- Identify and assign data stewards responsible for specific data domains or business areas.
- Define the roles and responsibilities of data stewards and provide guidance and support to them.
- Facilitate collaboration between data stewards and business users to ensure data integrity and quality.
Data Management Framework:
- Establish a framework for managing data throughout its lifecycle, including data creation, acquisition, integration, storage, usage, and disposal.
- Define data management processes such as data profiling, data cleansing, data integration, and data retention.
- Ensure compliance with relevant data regulations and industry standards.
Data Review Board / Governance Council:
- Establish and lead a data review board or steering committee consisting of key stakeholders from various business units.
- Provide oversight, guidance, and decision-making authority for data governance initiatives.
- Facilitate regular meetings, report progress, and seek approvals for data-related policies or projects.
Data Privacy and Compliance:
- Ensure compliance with data protection regulations such as GDPR, CCPA, and others relevant to the organization.
- Collaborate with legal and compliance teams to assess and address privacy risks.
- Establish data privacy controls, respond to data breaches or incidents, and fulfill data subject requests.
Data Education and Awareness:
- Promote data literacy and awareness across the organization.
- Conduct training sessions, workshops, or awareness campaigns to educate employees about data governance principles, best practices, and their roles.
- Foster a data-driven culture and advocate for the value and importance of data governance.
Data Governance Tools and Technologies:
- Evaluate, select, and implement data governance tools and technologies that support data management, metadata management, data quality monitoring, and other relevant capabilities.
- Collaborate with IT teams to ensure the tools align with the organization's infrastructure and security requirements.
Performance Measurement and Reporting:
- Define key performance indicators (KPIs) and metrics to measure the effectiveness of data governance initiatives.
- Establish processes to monitor data quality, compliance, and the overall health of the data governance program.
- Provide regular reports to senior management and stakeholders to demonstrate progress and identify areas for improvement.
Continuous Improvement:
- Continuously review and enhance the data governance program based on feedback, lessons learned, and evolving business needs.
- Stay up-to-date with industry trends, emerging technologies, and regulatory changes that may impact data governance practices.
- Identify and implement opportunities for innovation and efficiency in data governance processes.
Qualifications
As a Director of Data Governance, you would be expected to possess a combination of technical expertise, leadership skills, and business acumen. The key qualifications included, but are not limited to:
Education and Knowledge:
- Bachelor's or Master's degree in a relevant field such as computer science, information systems, data management, or a related discipline.
- Advanced knowledge and hands on experience at scale of data governance principles, practices, and methodologies.
- Advanced knowledge and hands on experience at scale with data management concepts, including data quality, data integration, metadata management, data privacy, and data security.
- Advanced knowledge and hands on experience with Agile, Scaled Agile and Scrum
- Advanced Financial Acumen and Modeling skills
- Advanced Portfolio Management and Value Chain skills
- Expert Jira Knowledge and Experience
- Understanding of regulatory requirements and compliance frameworks related to data, such as GDPR, CCPA, HIPAA, or industry-specific regulations are preferred.
Experience:
- 10+ years of Data, Technology, Agile, Finance Experience at Scale
- Proven experience in data governance or a related field, with progressively increasing responsibilities.
- Experience in leading and managing data governance programs or initiatives within an organization.
- Knowledge of data governance tools, technologies, and data management frameworks.
- Familiarity with data-related roles and responsibilities, such as data stewards, data owners, and data custodians.
Leadership and Communication:
- Strong leadership skills with the ability to provide direction, motivate teams, and drive change.
- Excellent communication skills to articulate complex concepts to both technical and non-technical stakeholders.
- Ability to collaborate and influence across different business units and levels of the organization.
- Experience in building and managing cross-functional teams and fostering a culture of data governance.
Analytical and Problem-Solving Skills:
- Expert analytical and problem-solving abilities to identify root causes of data issues, assess risks, and develop effective solutions.
- Ability to apply critical thinking and make data-driven decisions.
- Proficiency in data analysis and data profiling techniques to assess data quality and identify improvement opportunities.
Business Acumen:
- Understanding of the organization's business processes, goals, and challenges.
- Ability to align data governance initiatives with the strategic objectives of the organization.
- Experience in translating business requirements into data governance policies and standards.
Regulatory and Compliance Knowledge:
- Knowledge of data protection and privacy regulations and their implications on data governance practices.
- Familiarity with compliance frameworks and industry standards relevant to data governance.
Continuous Learning:
- Willingness to stay updated with the latest trends, technologies, and best practices in data governance.
- Participation in relevant professional communities, conferences, and training programs
Base pay range: $127,500 - $187,000, commensurate with experience
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Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Fitness membership discounts
• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.