Director, DevOps & SRE
Job Description
Remote - US
ABOUT LEGION
Legion is looking for world-class talent to help with our mission of turning hourly jobs into good jobs. Legion’s industry-leading, AI-powered workforce management (WFM) platform optimizes labor efficiency and enhances the employee experience simultaneously. In a recent Forrester Total Economic Impact study, Legion WFM was proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and a mobile app that employees love.
Legion was recently named in Forbes Next Billion-Dollar Startups and included on JMP Securities’ Hot 100 List of the Best Privately Held Software Companies. Legion is backed by leading venture firms, including Norwest Venture Partners, Stripes, First Round Capital, Webb Investment Network, Workday Ventures, NTT Docomo Ventures, and XYZ Ventures. Legion is a fully remote company with a global workforce.
JOB OVERVIEW
Are you passionate about automation, DevOps, public-cloud services & infrastructure, kubernetes, argo workflow, observability? As a Director DevOps & SRE at Legion, you will be responsible for managing a team of engineers designing and building the network, infrastructure, tools and CI/CD pipeline to create a secure, highly-scalable and cost-effective AWS/Kubernetes based cloud platform. You will be working with everything from infrastructure tooling, automation, build and deployment pipelines, monitoring and logging, containerization and more!
Simply put, the DevOps & SRE team keeps Legion running for our customers.
RESPONSIBILITIES AND DUTIES
- Managing a team of DevOps and site reliability engineers
- Uptime, security and performance of Legion’s public cloud based platform, utilizing multiple cloud services, containerization and state of the art tooling.
- Design of a scalable, secure, global network architecture utilized public cloud, Kubernetes and ISTIO
- Developing infrastructure automation leveraging Terraform, Chef, Argo, Jenkin and Golang.
- Creating and managing production alerts. Managing team responsible for alerts and conduct root-cause investigation
- Overseeing the develop and automation operational runbooks
- Support the deployment of Legion’s WFM solution during and off regular office hours
- Managing large infrastructure projects and report out to senior leadership
- This role involves participation in on-call rotation
- This role is a hands-on role requiring development of terraform, python, golang using Git and test automation pipelines.
REQUIRED SKILLS AND QUALIFICATIONS
- 8 to 12 years experience in SRE, DevOps, or other SaaS operations.
- 8+ years managing a team of DevOps, Hosting or SRE engineers.
- 5+ years hands-on experience with managing AWS services and cloud infrastructure in AWS utilizing Terraform. AWS Certification preferred
- 8+ years experience managing network infrastructure. Familiar in Layer 4 - Layer 7 networking concepts and protocols
- 5+ years managing large-scale, secure, production network infrastructure, including managing firewall, load balancers, VPN/Bastion devices. Experience with VPN, peering, and transit gateway routing
- 3+ years experience with containerized cloud solutions utilizing Docker, Kubernetes or AWS EKS. Familiarity with HELM charts
- 5+ years experience with one or more Infrastructure automation (Terraform, Ansible, etc.), CI/CD pipelines (GIT, Jenkins etc), and configuration management tools (Ansible, Chef etc). Experience with at least one programming language like: Go, Python, Bash, Perl.
- Hands-on experience with one or more Linux/Unix platforms like RedHat/CentOS/Ubuntu/Amazon Linux.
- Bachelors or Masters degree in Computer Science/Engineering or related field
PREFERRED QUALIFICATIONS AND SKILLS
- 3+ years of Agile w/ Scrum project management experience
- 3+ years of experience with observability tools: Splunk, Nagios, Elasticsearch, Kibana, CloudWatch and Logstash and ways to scale these systems.
- Experience with Argo workflows and ISTIO
- 3+ years of experience in AWS RDS or Aurora MySQL
- Demonstrated ability to work with remote teams
- Proven track record of delivering key infrastructure projects leveraging automation
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). Now new challenges, such as the Great Resignation, make it more difficult to attract and retain hourly employees.
The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communications with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options.
Legion was founded with a mission to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by using Legion’s AI-powered workforce management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud, designed to handle the complexity of modern businesses, and meet the needs of today’s hourly employees.
Our team includes people from diverse backgrounds, collaborating daily across time zones. We encourage people from all backgrounds to apply for open positions.
Thanks for your interest in Legion. We look forward to learning more about you. We’ll review your application and respond as quickly as possible.
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
Job Applicant Privacy PolicyThis Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
- Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
- Professional or employment-related information, including:
- Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
- Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
- Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
- Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
- Other information such as any information you voluntarily choose to provide in connection with your job application.
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
- Internally: to other Legion personnel involved in the recruiting and hiring process.
- Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
- Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
- Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
- Business Transaction Purposes: in connection with the sale, purchase, or merger.
- How to Contact Us About this Policy – If you have any questions about this Policy, please contact [email protected].
Date Posted
10/19/2022
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