Director, Engineering (FieldRoutes)

Get to know us:
We're FieldRoutes, a leading cloud-based and mobile SaaS provider in the pest control and lawn care industry . Recently acquired by ServiceTitan, the world's leading provider of software for the trades, our platform automates all aspects of field service operations for enterprise and small businesses, enabling them to accelerate growth, streamline operations, increase customer retention, and maximize revenue.
When you join our team, you'll be joining one of the fastest growing companies in the US with an award-winning culture that's been celebrated by Inc. Magazine and Forbes . Trusted by over 1,700 field service companies across thousands of locations, our software helps clients manage upwards of a billion dollars in revenue. Our partnership with ServiceTitan will enable us to accelerate investment in our technology and people while maintaining our flexible startup culture.
Ready to make your career move?
What you'll do:

• Raise the bar, we want to look back every single year and be proud of the amazing progress and enhancements that we did, we expect that you will identify opportunities of enhancements from technical and process standpoint and work with the team to implement them
• Ship the best product, we are proud of what we deliver, working with the product team, the customers, and your team to make sure that we deliver scalable, high valuable and high-quality products to our customers
• Manage a team of high-performance engineers, hire and coach them to make them better every single day, we expect that you will lead by example
• Assure that major architecture decisions will help us to accomplish our goals of a high performance, scalable, configurable, and high-quality product, to deliver the best-in-class experience for our customers

What you'll bring:

• +3 years of experience managing a team of +20 people
• +5 years of experience making architecture decisions for B2B SaaS products with continuous deployment, high throughput, and high availability
• Strong architecture skills for SaaS products
• Experience with integration for multiple vendors. Example: Payments gateways, Routing Optimization, SMS and Voice, etc.
• Strong database skills, MySQL preferred
• Previous hands-on experience with web development, mobile development is a plus
• Previous hands-on experience with performance optimization from backend and database standpoint
• Previous hands-on experience with high complex issues troubleshooting and resolving
• Extremely detail oriented and high commitment to get things done on time and with high quality
• Customer facing experience
• Experience with SCRUM
• Hosting-AWS + Web-LAMP stack + Mobile-React Native (Plus) is ideal, however candidates with web experience in another stack will be considered
• B.S., M.S. or PhD in Computer Science, Physics, Engineering, or a related technical field

Where you'll work:
We're 100% remote with HQ located in McKinney, TX
Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and 24/7 virtual healthcare.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.