Director, Engineering Platform Practice

At Kin + Carta, we’ve got opportunities to offer you — for growth, for leadership, for big, world-changing impact and for, dare we say it, fun. We are a global workforce that is committed to building a world that works better for everyone. And that starts with our Kin. That’s why we’re proud of: 

• The life we create within our virtual walls, every day
• Our B Corp certification
• Our ranking in Consulting Magazine's 2022 “Best Large Firms to Work For”
• The work we’ve done with some of the world’s most innovative companies

The Platform Practice at Kin + Carta is the foundation of support for the Experience service line / offering and work. The job of the Platform Practice is to work with our Kin (employees) to enable them to orchestrate and integrate a variety of platform-based technologies needed to deliver a diverse array of digital experiences. The Platform Practice pushes the boundaries of what technology can enable for our client’s business and this role is responsible for aligning and supporting technologists and technical developers, leveraging their expertise and connecting them to our partners across content management, commerce and other marketing technologies. 

• Provide people leadership, craft mentorship, career coaching, growth advice, talent & skill development and a practice culture for our employees.
• Support the delivery of billable work, expanding the practice’s impact on client teams, bringing lessons learned and maturing our practices, while building key client stakeholder relationships and supporting the the growth of client accounts
• Own the voice of the practice to the market through participation in support of marketing and industry events, campaigns or sales pursuits.
• Work closely with service line leads to optimize existing services and develop new service offerings.
• Support casting (project assignments) efforts for delivery health and team growth. Ensure delivery is on-track, with balanced support structures across teams.
• Ensure vision and strategy for the practice that is inspirational and motivating for practice members and that aligns with relevant global and regional business strategies
• Ensure the right organizational structure (including any sub practices) to maximize career and delivery opportunities, along with craft development.
• Ensure that our Kin are equipped via talent development with the right practice skills, executing against a standard for their band, setting career growth direction tied to band expectations with a focus on strong margin & agreed shape of workforce. Manage key members of the practice, and ensure delegation of high quality management to the others as necessary. 
• Ensure the practice has a healthy utilization performance that aligns to corporate standards. 
• Align with operations, supply management, client teams and talent acquisition to hire the right people against our current client requirements, needs of the practice and our IDEA principles.
• Provide direction on internal engagement and communications to all practice members, plan internal goals to support the practice’s maturity
• Provide thought leadership to market via published and speaking content opportunities, participate in industry events, campaigns or sales pursuits, bring forward the best practices of the craft.
• Ensure the practice is abreast of industry trends related to the Engineering Platform, develop new craft techniques, disciplines and even services in conjunction with the Chief Product Officer and/or service line/offering owners.
• Drive contribution to new business engagements. Encourage creation of appropriate content including case studies and other credential-building materials. 
• Provide a framework and document the craft’s best practices for client delivery to increase repeatability, document lessons learned and improve the quality of our work. This includes ensuring the practice is always using the best/most appropriate tools for delivery potentially by fostering relationships with tool vendors.
• Facilitate and coach others on resolving craft-related delivery issues.

• Technical Proficiency:
  10 years experience delivering software and leading CMS & Commerce platform technology solutions, including: Optimizely DXP (formerly Episerver), Adobe AEM, Commerce Tools, Contentful, Contentstack, SAP Hybris, Google Cloud (GCP), Microsoft Cloud (Azure). 
• Project Management:
  DXP Engagements are complex, we are looking for someone that has in depth knowledge and experience working within an Agile & Scrum based project team.
• Consulting Experience:
  10 years of Consulting or agency experience, specifically in Client facing roles where you were the escalation point for the engineering team and a partner to senior clients. 
• Proven Leader:
  5 years of engineering management experience, including 2 years of managing managers. A collaborative but decisive leader that can both support selling the team’s skill set and support the team’s well being. 
• Resource Management:
  Experience growing the skills and leadership capacity of engineering teams. While coaching, building and facilitating workshops to drive learning outcomes. Experience identifying future gaps in skills and hiring at pace to support a fast-growing business.
• Strategic Focus:
  Experience with strategic engineering leadership and able to devise and execute strategic initiatives to improve the community and the business.
• Cross-Functional Experience:
  10 years working with cross-functional teams and collaborating across all areas of the business to drive initiatives forward.

Kin + Carta is a global digital transformation consultancy committed to working alongside our clients to build a world that works better #ForEveryone. We build digital solutions that connect people, data and technology for some of the world’s most influential companies. As a Certified B Corp, we are committed to Inclusion, Diversity, Equity and Awareness, and our triple bottom line focus of people, the planet and profit. 

If you need accommodations at any point in the application or interview process, please let us know.