Director, Entegra Client Operations

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Entegra Procurement Services (a Sodexo company) provides procurement management for multi-unit clients in industries including acute, seniors, leisure, hospitality, and restaurants. We deliver procurement solutions that drive operational effectiveness and segment marketing plans that provide innovative products and services.

The Director, Entegra Client Operations (West Region) will be responsible for the direct operations level supporting for hospitality and lodging clients. Focusing on Increasing client participation of contracted programs by aligning to client and organization priorities. Main POC for operations level engagement and client regional and corporate procurement teams.

This position is a people manager and will oversee regional operations support team for assigned geography.

Responsibilities

• Day to day contact for client regional and corporate procurement teams for operations level information focusing on growing contracted spend and minimizing client local deals.
• Support Entegra client luxury lodging brands growth and retention including operations level focus for new property openings. Be recognized as Entegra's expert in luxury hospitality and understand the challenges in this space with working knowledge of F&B, Rooms, FF&E/OS&E, Engineering and operations.
• Liaison between property stake holders, corporate teams Suppliers and Entegra Supply Management with excellent communication and closure.
• Drive awareness and "best in Class" GPO partner with vast offerings to support business. Program SME for "Property Champions" and strengthen relationships with local stakeholders (owners and leadership teams) ongoing.
• Create consistent and effective tools for RAM team to use to deliver clear and concise information to the properties aligned to property priorities and needs.
• Continue to establish confidence with property Stakeholders positioning Entegra as the right and best overall GPO partner.
• Support client sustainability requirements
• Work with distribution partner to develop a managed Order Guide process) for maximizing program utilization and driving CUR along with driving new item stocking, and implementation of products for client
• SKU rationalization or conversions.
• Stabilize purchasing program participation with maximum return to meet or exceed expected annual targets for revenue, covered spend, and income including any client performance bonus annual.
• Drive Entegra offers

The successful candidate will possess the following

• Full knowledge of hospitality segment operations level structure including lodging F&B, Rooms, OS&E/FF&E, Operations
• Strong leadership skills
• Knowledge of food service and facility management
• Ability to manage multiple large sets of data
• Ability to verify the accuracy and completeness of detailed information
• Strong technical and communication skills are required
• Ability to multi-task and prioritize
• Expert problem resolution
• Influence direction of escalated issues from complex client organization
• Expert technical ability with Salesforce, PowerBI, MS Office
• Excellent verbal and written communication skills
• P&L experience
• Sales Contract terms understanding and financial acumen expert
• GPO regional, direct and national level program full familiarity
• E procurement familiarity

Learn more about Entegra

At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, access to our employee assistance program, and other discounts. Click here for more information about Sodexo's Benefits.

Not the job for you?
At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living, and Sports and Leisure locations across the United States.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree or equivalent experience

Basic Management Experience - 5 years
Basic Functional Experience - 5 years of project management or multi-unit operations management experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.