Director - Enterprise Applications - Workday and Salesforce

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
You will...

• Serve as a technical expert in the enterprise wide platform and be a strong consultative partner to business and functional leaders to continuously improve service delivery.
• Lead governance process, road mapping exercises and cross-functional resource planning.
• Drive the deployment of feature releases and system maintenance, ensuring customer requirements are met.
• Evaluate feasibility of system modifications and enhancements.
• Liaise with vendors or consultants on utilizing ERP integration methodologies to map business processes to ERP modules.
• Identify and communicate cross-functional dependencies related to changes on the platform.
• Assess budgetary implications of changing, expanding, or implementing new ERP vendor platforms, in relation to organizational needs.
• Set policy for administering user acceptance testing and subsequently develop strategies for improving system usability.
• Enhance stakeholder engagement and timely communications.
• Drive QA, testing, change control, and tollgate management.
• Lead the support team ensuring day-to-day systems support is balanced with strategic enhancements and projects.
• Maintain an integrated Master Schedule for the program and its platform.
• Ensure up-to-date documentation of system functions, processes and capabilities.
• Develop and promotes continuous learning within the support team.
• Provide Go-live readiness assessments.
• Ensure and/or facilitates process and documentation standards.
• Maintain a documents repository of knowledge capital of the system.
• Facilitate and drive regular and ad hoc Steering Committee meetings.
• Overall accountability for data governance, security and compliance.
• Responsible for issue management.
• May lead projects and perform other duties as assigned.
• Occasional business travel may be required.
• Determines appropriate resourcing of staff in order to achieve goals and objectives.
• Builds an effective leadership team through mentoring and formal education that focuses on management and project management principles.
• Define annual Key Performance Indicators aligned with corporate goals.
• Direct and mentor leaders on performance gaps, career development opportunities, and strategies.
• Direct and coach leaders on all human resource related processes including onboarding, performance management, succession planning, employee relations, selection, terminations, compensation and rewards.
• Accountable for collective results and recognizing others' contributions and share credit for success.
• Own attainment of high employee satisfaction and retention; lead development of program and initiatives within group to attain high employee satisfaction.
• Lead change management initiatives to drive improvements and efficiencies.
• Ability to interact collaboratively and communicate effectively with external, internal customers, and stakeholders to address issues and ensure alignment.
• Prepare and manage budget as assigned; analyzes variances and initiates corrective actions to maximize operational performance.

We are excited to speak to someone with the following...

• 12+ years of experience in a similar field
• 5+ years of leadership experience
• In-depth knowledge of ERP languages and communicates with programmers and other specialists on matters of file design, testing, debugging, storage, access, and related activities.
• Ability to clearly articulate messages with all levels in the organization, including breaking down complex topics for target audiences.
• Demonstrates an understanding of Agile vs Waterfall methodologies.
• Ability to understand business priorities and align technology opportunities.
• Project planning, management, risk monitoring and mitigation.
• Ability to navigate a complex organization, run tightly managed projects, and present and discuss issues appropriately to executive level leadership.
• Ability to prioritize workload and provide timely follow-up and resolution.
• Ability to motivate and set the direction for a team.
• Demonstrate high level of integrity, discretion and confidentiality.
• Highly skilled in Microsoft office packages (Word, Excel, and Outlook).
• Excellent verbal and written communications skills communicating clearly and concisely with excellent presentation skills and the ability to lead meetings internally and externally.
• Must be results oriented, customer focused, and exhibit good interpersonal skills.

We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected].