Director, Enterprise Product Growth

Upwork ($UPWK) is the world's work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.
We are looking for a Growth leader for our Enterprise Product team who will drive the acquisition of enterprise clients and the growth of users within those accounts. Upwork's Enterprise offering provides an on demand digital talent platform to large companies seeking to engage with skilled knowledge workers and agencies to get work done. This involves building a 'whole product' solution that includes the product team working with sales, operations, engineering, marketing, etc. The Director of Enterprise Growth position will have a significant role in the acquisition and expansion of one of the fastest growing products in the Upwork portfolio As the leader for Enterprise Growth, lead the product strategy and work in tandem with the sales/marketing teams to increase the velocity/quality of leads and the account management team to drive adoption of Upwork within our Enterprise Solution. We are looking for a leader that can not only create impact with existing levers within the product but also discover and develop new levers to unlock the tremendous opportunity in this new era of work.
Your Responsibilities:

• Define the Enterprise "Land and Expand" growth strategy from a product perspective that works in tandem with marketing and sales. The work you are doing will lead to a significant increase in the number of customers using Upwork's Enterprise Suite
• Drive growth of the Enterprise Product by creating experiences that lead to new leads for the sales team to work and increase the virality of the product within already existing accounts.
• Gain an understanding of customer needs and pain points. Given the scope and accountability of this role, you will have the opportunity and responsibility to guard and improve the end-to-end customer experience for our Enterprise clients.
• Lead and mentor a team of product managers
• Enable execution. You will work with cross-functional partners and the team to create collaboration models, processes, and operations to drive high-velocity execution and deliver high-quality insights, working with a distributed engineering team across North America and Europe.
• Build and leverage partnerships. You will not only work cross-functionally with engineering, design, data science, and other product areas, but will also work with marketing leadership across the Acquisition, Life Cycle Marketing, and Product Marketing teams.

What it takes to catch our eye:

• Have perseverance and acute ownership: You take pride in driving outcomes and optimizing end-to-end experiences.
• Have experience leading Enterprise B2B growth product strategies and teams.
• Have strong analytical skills and an ability to understand business dynamics.
• Have experience managing a team and promoting professional development.
• You are collaborative and enjoy working in partnership with many areas to identify goals and work together to achieve them.

The annual base salary for this position in California and Washington ranges from $188,000.00 - $297,000.00. The range displayed reflects the minimum and maximum salary for this position in California and Washington, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.
Come change how the world works.
At Upwork, you'll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also support hiring of corporate full-time employees in 19 states in the United States. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate full-time employees.
Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. And oh yeah, we've also got amazing benefits - including medical insurance for you and your family, unlimited PTO, 401(k) with matching, 12 weeks of paid parental leave, and a generous Employee Stock Purchase Plan. Check out our Life at Upwork page to learn more about our benefits and the employee experience.
Check out our Life at Upwork page to learn more about the employee experience.
Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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