Director - Fintech Operations

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

The Director of Fintech Operations will be responsible for leading the Fintech department and overseeing all operations strategy and revenue generation related to AP payments compliance partnerships and subsequent Fintech product offerings. Leading this strategic initiative this role will develop and execute strategies to expand the Fintech offerings and drive continued revenue growth. The Director will lead a team of directors and managers providing guidance and leadership to maximize performance. They will possess excellent communication skills to collaborate across the organization motivate team members and form strategic external partnerships.

How you'll add value:

• Develop and execute innovative strategies to grow Fintech revenue streams and offerings with significant coordination with Accounting General Manager for ownership of Fintech success

• Lead a high-performing team of directors and managers to achieve department goals

• Oversee payment operations compliance vendor management and new partnership development while having heavy involvement in the onboarding and support functions for Fintech products

• Collaborate with technology teams on optimizing payment systems and infrastructure

• Lead the coordination of the strategic initiative’s needs cross departmentally including billing marketing product engineering and customer success efforts

• Present reports and recommendations for improvement to executive leadership

• Maintain exceptional customer service and issue resolution standards

• Ensure adherence to legal/regulatory requirements related to payments

• Coach and motivate team members fostering professional development

• Oversee recruitment and talent acquisition for the department

• Champion a culture of accountability excellence and inclusion

• Other duties as assigned

• Occasional travel may be required

What you'll need to be successful in this role:

• Bachelor's degree in business administration or equally relevant degree or an equivalent combination of education and applicable work experience

• MBA or advanced degree preferred

• Expert knowledge of payment systems compliance and restaurant technology

• Ability to develop strategies and influence outcomes on an executive level

• Strong leadership presence with exceptional verbal written and presentation communication skills with the ability to communicate sophisticated technical issues effectively and concisely to executives team members and others

• Results-driven mindset focused on innovation optimization and growth

• Proficient in building relationships negotiating contracts and managing partnerships

• High emotional intelligence with strong business insight and judgment team orientated and provides a collaborative and inclusive style

• Strong business acumen and analytical capabilities

• Experience recruiting building and developing high-performing teams

• Professional stature and gravitas to collaborate with and influence executives leaders and team members with credibility and confidence

• High professional standards and expectations for self and others

R365 Team Member Benefits & Compensation

• This position has a salary range of $160000-$180000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors including but not limited to relevant skills/experience time in the role business line and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.

• Comprehensive medical benefits 100% paid for employee

• 401k + matching

• Equity Option Grant

• Unlimited PTO + Company holidays

• Wellness initiatives

#BI-Remote

$160000 - $180000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.