Director Fraud and Financial Crimes (Remote)

• Design implement and continuously improve the fraud investigations program to reduce fraud losses and mitigate accountholder exposure.
• Manage the fraud risk tolerance and remediation framework including escalation thresholds risk acceptance/exception approvals (as applicable) and accountholder/client communication and reimbursement guidance.
• Evaluate emerging fraud schemes industry best practices and vendor capabilities; recommend and roadmap new detection identity verification and investigation tools in partnership with Product Engineering and Data Science.
• Embed fraud risk requirements into product by providing clear actionable recommendations (controls monitoring) during new product development and change management.
• Conduct fraud risk analysis on a periodic basis identify gaps/areas that could be targeted by threat actors and present recommendations to senior leaders across the business.
• Provide guidance and thought leadership on emerging fraud trends regulatory expectations and enforcement priorities.
• Lead a team comprised of a Fraud Investigations Manager and several Fraud Investigators in the pursuit of detecting mitigating and resolving potential fraud activities at the company.
• Oversee investigation intake prioritization and case management; review complex and high-impact investigations ensure consistent decisions and remove barriers to timely resolution.
• Promote a culture of fraud awareness prevention-first mentality and personal accountability across all levels of the enterprise.
• Partner with Security Product Engineering and Client Service to define fraud risk tolerance controls monitoring and accountholder experience standards including documented risk decisions.
• Establish and monitor fraud KPIs; periodically test and tune fraud controls alerts and workflows to measure effectiveness reduce false positives and improve operational efficiency.
• Mentor team members and co-workers.
• Develop and maintain fraud investigation policies procedures playbooks and training materials including documentation evidence retention and escalation standards.
• Assist with completion of risk assessments for products vendors systems etc. as needed.
• Other duties as assigned.

• Recruit interview hire and train new staff.
• Providing regular constructive and ongoing employee feedback and timely performance evaluations.
• Produce and present metrics regarding fraud activities to senior leadership.

• 7-10 years of experience in fraud investigations cybersecurity or a related field preferably within the financial services industry.
• 5-7 years of leadership experience.
• Bachelor's Degree in Accounting Finance Cybersecurity or a relevant field.
• Relevant certifications (such as CFE) preferred .

• Executive-level communication and presence with proven ability to influence decisions at all levels.
• Strong analytical and problem-solving skills with the ability to come to risk-based decisions according to the company's designated risk tolerance.
• Ability to translate observed fraud patterns and industry trends into actionable guidance and recommendations.
• Demonstrated cross-functional leadership including driving governance forums managing escalations and coordinating fraud incident response with Security Legal Privacy and Communications.
• Experience evaluating and onboarding fraud vendors/tools (due diligence requirements definition implementation strategy and controls validation).
• Proficiency with MS Suite and current industry technology
• Advanced Knowledge of:
  • Developing and maintaining an enterprise fraud strategy and fraud controls
  • Financial transactions and regulations
  • Fraud investigative techniques
  • Cybersecurity threats vulnerabilities and privacy principles
  • New and emerging cybersecurity technologies
  • Cybersecurity policies procedures and regulations

• Infrequent travel - ability to provide personal transportation from time to time.
• Occasionally lifts up to 25 pounds.
• Prolonged periods of sitting at a desk and working on a computer.

What We Do

Inspira Financial provides health wealth retirement and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients representing over $62 billion in assets Inspira works with thousands of employers plan sponsors recordkeepers TPAs and other institutional partners — helping the people they care about plan save and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services health savings accounts emergency savings funds custody services and more. Learn more at inspirafinancial.com.

Why Work With Us

Inspira Financial is a leading financial services company offering specialized financial wellness solutions to employers institutions advisors and individuals.

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