Job Description
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile efficient resilient and secure. As an AI-forward enterprise we are constantly pushing the envelope leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users devices and applications in any location.
Here impact in your role matters more than title and trust is built on results. We say impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive honest debate—we’re focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.
We value high-impact high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose thrive on solving complex challenges and want to be part of the team that’s helping to secure the AI age we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Director Global CXO Programs to join our Marketing CXO department in a fully remote U.S.A. position reporting directly to the Senior Director Global CXO Programs. In this highly visible leadership role you will lead the strategy execution and evolution of Zscaler’s global executive hospitality portfolio. You will architect and scale premium executive experiences that strengthen relationships with senior technology leaders support strategic pursuits and create differentiated engagement opportunities for customers and prospects. Combining executive presence hospitality expertise and strategic business thinking you will focus entirely on building meaningful executive engagement platforms that drive measurable business impact.
What you’ll do (Role Expectations)
- Develop and lead Zscaler’s global executive hospitality and strategic experiences strategy to build scalable hospitality frameworks that support executive engagement customer expansion and new logo acquisition while aligning investments to business priorities
- Lead the planning and execution of high-touch executive hospitality programs sponsorship activations VIP experiences and curated customer engagements globally to elevate the brand and build peer networks
- Oversee comprehensive global program management including budgets forecasting contracts vendor management logistics staffing and the development of scalable operational playbooks
- Establish key performance indicators (KPIs) and reporting frameworks to measure executive engagement pipeline influence relationship development and overall ROI for senior leadership
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish knowing their success is our success.
What We’re Looking for (Minimum Qualifications)
- 8+ years of experience leading executive hospitality experiential marketing sponsorship activations executive engagement programs or premium customer experiences
- Proven track record managing high-visibility executive audiences VIP engagements and complex global programs with cross-functional stakeholders
- Strong understanding of enterprise customer engagement strategic relationship building and executive audience dynamics
- Exceptional executive presence communication and organizational skills paired with strong operational discipline and a customer-first mindset
- Willingness and ability to travel globally in support of executive programs and strategic experiences
What Will Make You Stand Out (Preferred Qualifications)
- Experience supporting executive engagement programs within enterprise technology or cybersecurity organizations
- Experience working with premium sponsorships luxury hospitality environments or strategic experiential marketing programs
- Familiarity with executive briefing programs strategic account engagement or formal CXO communities
#LI-Remote
#LI-DS9
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors including job-related skills experience and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks and more!
Learn more about Zscaler’s Future of Work strategy hybrid working model and benefits here.
By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal state and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancy-related support.
Skills Required
- 8+ years of experience leading executive hospitality or experiential marketing
- Proven track record managing executive audiences and complex global programs
- Strong understanding of enterprise customer engagement and relationship building
- Exceptional communication and organizational skills
- Willingness and ability to travel globally
What the Team is Saying
Zscaler Compensation & Benefits Highlights
- Healthcare Strength—Health coverage spans multiple medical options with dental vision and extensive mental‑health support alongside specialized programs for cancer care gender‑inclusive care and menopause/andropause. Feedback suggests these offerings provide comprehensive support for employees and families.
- Parental & Family Support—Paid parental leave covers birthing and non‑birthing parents with additional disability time for birthing parents plus fertility coverage milk shipping and a paid ramp‑back option. Feedback suggests the package meaningfully supports family‑forming and return‑to‑work needs.
- Leave & Time Off Breadth—A hybrid work model pairs with flexible time off for salaried employees plus paid sick bereavement military leave and company holidays. Feedback suggests employees benefit from broad time‑off options alongside scheduling flexibility.
Zscaler Insights
What We Do
Zscaler accelerates digital transformation so our customers can be more agile efficient resilient and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users devices and applications in any location.
Why Work With Us
Our impact comes from how we work—every day in every decision as one team. Our values and leadership principles are more than words; they're our operating system. They fuel a culture of execution where trust transparency and accountability help us deliver meaningful results for our customers colleagues and our company. www.zscaler.com/culture
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Zscaler Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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