Director, Global Procurement Operations

Position:
Director, Global Procurement Operations
Job Description:
The Global Procurement Operations Director will provide operational direction and oversight for the Global Procurement function and be responsible for the ongoing support and improvement of Arrow's Procurement operations policies, processes, and technology globally. The Director of Procurement Operations will play a critical role in both deploying new and managing existing technologies, enabling Arrow's vendors, and supporting employees, globally.
The role will oversee the activities required to support the onboarding of vendors and transactions associated with the purchasing of supplies, services, equipment, technology, and office products required to support ongoing business operations. The role is also responsible for developing and implementing performance metrics targeted at measuring timely vendor onboarding, stakeholder satisfaction, PO compliance, problem resolution, etc. The role also supervises the day-to-day operations of the Procurement operations staff.
What You'll Be Doing:

• Ensure all policies and procedures which apply to Procurement activities are communicated and followed
• Ensure the day-to-day activities of Procurement Operations employees are managed
• Effectively manage and provide day-to-day leadership to Procurement Operations support team comprised of both on-shore and off-shore team members. Oversee the hiring, development, and training of personnel and create an environment that encourages active participation and teamwork
• Partner with internal stakeholders (ex. Category Managers, Finance, AP, IT, Legal, Audit, Business Units, Leadership) to continuously refine and simplify standard P2P processes keeping in mind the user experience
• Oversee relationships with technology partners and system integrators to manage, maintain, and improve the P2P technology.
• Monitor the department and report performance measures to ensure performance meets or exceeds standards
• Identify, execute and reports trends in performance measurement data and recommend operational changes to maximize financial and operational effectiveness and efficiency of the team
• Collaborates with Source to Settle leadership, including SOX Compliance, to develop strategic direction of transaction processing operational improvements and sharing of best practices
• Work with vendors to maintain constructive and appropriate relationships
• Maintain a high degree of communication, collaboration, and coordination with internal and external stakeholders
• Maintain good records and controls which provide an audit trail for all duties performed
• Report any vendor or customer performance issues in accordance with the defined policies and procedures
• Works closely and continuously communicates with leadership to ensure optimal processing of purchasing and accounts payable functions
• Establish positive working relationship with AP to ensure P2P issues are resolved timely, and work closely with IT and the vendor community to improve end user experience
• Ensure that all established metrics are consistently achieved
• Comply with and enforce the Indirect Spend Policy
• Ensure all controls are and remain SOX compliant and propose remediations to findings

What We Are Looking For:

• Actively participate in the transformation of the Global Sourcing & Procurement function by supporting change management efforts in the rolling out of new policy, process, and system changes globally
• Participate in activities related to P2P system implementation and upgrades, including but not limited to, requirements definition, functional/technical design, configuration, testing, training, change management, and cutover
• Identify and lead process and strategy improvements related to P2P process and technology
• Bachelor's degree in Finance, Business Administration, Supply Chain Management, or related discipline
• 10+ years of business-related experience in a Procure-to-Pay/Procurement role with evidence of increases in scope and responsibility
• 5+ years of experience managing team members
• Hands on experience using and supporting a variety of Sourcing and Procurement related systems and functionality, such as Sourcing, Contracting, Procurement, Supplier Portals, and Accounts Payable
• Hands on experience using and supporting ERP/P2P systems such as Coupa, Oracle, or Ariba- Experience with Cloud solutions is a plus
• Experience and knowledge of system support, upgrades, and releases
• Strong written and verbal communication skills
• Strong people skills to support remote users effectively
• Strong analytical skills geared towards troubleshooting, with the ability to solve complex problems using simple solutions

What's In It For You :
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off
• Tuition Reimbursement
• Growth Opportunities
• And more!

Annual Hiring Range/Hourly Rate:
$150,900.00 - $240,625.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:
US-CO-Colorado (Remote Employees)
Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.
Time Type:
Full time
Job Category:
Business Support
EEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

Arrow COVID-19 Vaccination Policy:
Arrow requires new employees in the United States to provide proof of full COVID-19 vaccination prior to beginning work, except where prohibited by law. This requirement may not apply to supply-chain service employees assigned to work at a light industrial facility, warehouse, distribution center, or in-plant store, who are instead subject to location-specific safety requirements.