Director Global Security Incident Response

• Vital leader of the Security Incident Response team overseeing all operations around the Globe.
• Incident Response Oversight: Providing oversight to security incidents from detection to resolution continuously looking to improve rapid response capabilities.
• Team Optimization and Agile Learning: Ensure optimal staffing and resourcing focusing on continuous skill development and career progression within an agile security environment.
• Resource and Vendor Management: Working with Security leadership to ensure tooling and resources are available to incident response teams.
• Performance Engineering: Guide team performance ensuring adherence to established SOPs and best practices in security integration.
• Strategic Communication Protocols: Manage communication protocols during incidents ensuring clarity and timeliness.
• Cross-Functional Collaboration: Facilitate collaboration across Product Infrastructure SREs GRC ensuring cohesive incident response strategy.
• Continuous Process Improvement: Regularly refine incident response processes incorporating the latest advancements for enhanced agility.
• Strategic Leadership for Scalability: Provide visionary leadership ensuring operational scalability and efficiency in line with business needs.
• Team Development in a Security-Focused Culture: Cultivate a high-performance team enhancing capabilities through training and development.
• Incident Documentation and Process Automation: Oversee incident documentation refining response playbooks and guidelines with a focus on automation in security processes.
• Security Technology Management: Govern the development and maintenance of security tools emphasizing integration in existing security pipelines.
• KPI-Driven Performance Assessment: Implement and monitor Key Performance Indicators to evaluate and improve incident response effectiveness.
• On-Demand Operational Readiness: Maintain readiness for critical incident management outside standard hours integrating on-call responsibilities.

• Senior Information Security Experience: Possess over 7 years in relevant Information Security roles with at least 5 years in leading incident response and/or security operations teams.
• Data Analytics and Data Science: Knowledge of or utilized advanced data science and analytics methodologies to meticulously compile statistics on trends and anomalies facilitating efficient data organization retrieval and analysis enabling the identification of patterns and irregularities within vast datasets.
• DevSecOps and CI/CD Implementation: Experienced in establishing and enhancing security operations in product or cloud-native environments with a focus on integrating security practices within CI/CD pipelines
• Security as Code Expertise: Proficient in implementing Security as Code methodologies automating security processes in alignment with agile development practices

• Proactive Goal Management: Skilled in independently defining and driving both immediate and strategic technical goals within a fast-paced security landscape.
• Team Mentorship and Development: Demonstrated capability in coaching and guiding junior team members fostering a culture of continuous learning within a DevSecOps context.
• Technical Environment Mastery: In-depth understanding and hands-on experience with Linux/UNIX MACOS AWS GCP and Azure ecosystems emphasizing security configurations and best practices.
• Advanced Security Operations Insight: Extensive background in security operations particularly in incident detection response investigation and mitigation within a continuous integration and deployment environment.
• Security Tool Proficiency: Adept with advanced tools like SIEM SOAR and EDR utilizing them for effective anomaly detection and incident response in a DevSecOps setting.
• Programming and Scripting Skills: Strong proficiency in programming languages such as Python Go Ruby complemented by expertise in SQL and other database query languages.
• Effective Communication and Analytical Abilities: Excellent verbal and written communication skills combined with robust problem-solving and independent judgment capabilities vital for leading in a collaborative team environment.
• Incident Response Communication: Seasoned in articulating investigative findings and strategies to diverse audiences including technical staff legal teams and internal stakeholders.
• Leadership in Technical Team Growth: Track record of successfully managing expanding and steering technical teams particularly in DevSecOps-oriented environments.
• Incident Response Function Building: Passion for creating and nurturing a dedicated Incident Response function from scratch aligning it with modern security and development practices.
• Executive-Level Communication and Reporting: While "Incident Response Communication" to diverse audiences is listed it does not explicitly mention the responsibility for regularly briefing C-suite executives or the Board of Directors on the company's security incident posture major risks and the strategic direction of the SIRT function. This is a critical duty for a Director who owns the global security response.
• Advanced Cloud Computing Deployment: Proficient in deploying diverse cloud solutions including IaaS PaaS SaaS within a security-focused framework.
• Regulatory Framework Acumen: Familiarity with key regulations and standards such as SOX FEDRAMP NIST ISO GLBA PCI-DSS GDPR CISA applying them effectively in a DevSecOps environment.

• Experience with designing and managing incident response and security operations programs across large global enterprise technology companies
• Experience with software engineering and designing custom security response tools.
• Experience with maturity and gap assessments

• For Bay Area based hires: Estimated annual salary of $225000 - $310000
• For New York City based hires: Estimated annual salary of $215000 - $295000

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

• Flexible paid time off covering vacation and sick leave
• Leave programs including parental pregnancy health medical and bereavement leave

What We Do

Cloudflare Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees applications and networks faster and more secure everywhere while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured unified platform of cloud-native products and developer tools so any organization can gain the control they need to work develop and accelerate their business. Powered by one of the world’s largest and most interconnected networks Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits humanitarian groups and governments across the globe.

Why Work With Us

Cloudflare employees come from all walks of life. We are mission-driven and our team is energized by a collaborative creative environment that celebrates our differences and fosters new ways to grow together.

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