Director Global Security Operations Center

• Oversee all global SOC operations ensuring alignment with MassMutual's cybersecurity strategy and regulatory requirements.
• Review SOC metrics staffing needs and budget requirements with security leadership.

• Lead the response to cybersecurity events and critical incidents ensuring appropriate analysis prioritization escalation and communications.
• Ensure structured and consistent incident handling processes across all SOC tiers.

• Act as the escalation and communication liaison with senior leadership and other critical stakeholders.
• Ensure timely risk-aware decisions and clear communication of incident impacts and recommended actions.

• Partner with Detection Engineering and Security Platforms to optimize SIEM/SOAR alerting logic tuning and playbook development.
• Expand automation to improve analyst efficiency and response consistency.

• Guide analyst growth through training mentorship certifications and hands-on exercises.
• Foster a culture rooted in MassMutual values of inclusion innovation and continuous improvement.

• Bachelor's Degree or equivalent professional experience
• 8+ years of progressive experience in cybersecurity including SOC leadership threat detection and incident response.
• 2+ years of experience leading large globally distributed technical teams in high-pressure operational environments.
• Flexibility to support off hours and weekends on call

• Experience running or modernizing enterprise-scale SOC operations within financial services.
• Expertise with SIEM SOAR EDR cloud-native security tools and emerging GenAI-enabled SOC capabilities.
• Deep technical understanding of cyber threats attacker TTPs malware analysis and security detection technologies.
• Experience collaborating with audit compliance risk management and external regulatory partners.
• Demonstrated success developing cybersecurity playbooks workflows and readiness exercises.
• Strong executive-level communication and reporting skills.

• Regular collaboration with the Threat Intelligence Security Platforms and Detection engineering teams
• Focused one-on-one time with your manager
• Networking opportunities including access to Asian Hispanic/Latinx African American women LGBTQ veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

What We Do

Since 1851 MassMutual’s commitment has always been to help people protect their families support their communities and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people. Together we’re stronger.

Why Work With Us

MassMutual has the financial security and stability of a 170+ year old company with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.

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