Director, Head Fraud Prevention.

About the role

As the Director of Fraud Strategy you will be responsible for leading and developing comprehensive strategies to mitigate fraud risks. You will oversee the design implementation and optimisation of fraud prevention measures to safeguard our customers' transactions and uphold the integrity of our services. This will involve both running a team of analysts as well as working closely with the other functions across our first line of defence fraud teams in particular Operations Product and Engineering.

You will set and own the KPIs relating to Fraud performance within the organisation and be responsible for representing Fraud at the most senior levels within the organisation. This will involve engaging directly with internal and external stakeholders including regulatory representations when necessary.

As a member of WorldRemit’s Financial Crime Strategy team you will aim high embrace challenge and always do what’s right; acting with integrity and building trust as you contribute to the company’s technical direction and long term decision making.

Reporting to the Director - Financial Crime Strategy & Analytics you will:

● Lead the design vision and strategy of the Zepz fraud program

● Oversee the daily operation and implementation of the Zepz fraud program

● Own responsibility for maintaining a low rate of fraud and the tradeoff with user friction

● Represent Fraud throughout the organisation including to our Executive Committee

● Work closely with Product Engineering and Operations teams to build and deliver best in class controls and automated processes

What we’re looking for from you…

Leadership

● 8+ years working in a fraud function at a financial institution or startup

● Subject matter expertise in fraud compliance regulation and investigative processes

● Previous management experience of small to medium sized teams and excellent interpersonal skills

● Ability to communicate with a wide range of senior stakeholders

● Experience evaluating overhauling and implementing new strategies and processes involving multiple teams and business functions

● Comfortable with ownership of a budget and working to KPIs Technical

● Experience with Machine Learning models

● Solid analytical skills with the ability to perform your own routine analysis as well as critiquing others

● Very strong SQL and Excel skills

● Python experience is a plus