Director, HR Systems & Operations

Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world.

We are Sustainability in Action - our promise to be environmentally responsible and to help our customers be environmentally responsible too.

Why choose Republic?

Joining Republic isn't just about taking on a new job, it's about making a commitment to create a more sustainable world together. Our people provide an essential service, serving and impacting customers, neighborhoods, and communities everywhere.

As a company, we are proud of our values and encourage those who share in our aspirations to join our team:

• We protect our colleagues and communities through safe practices everywhere, every day.
• We are committed to serving our customers and communities by going above and beyond to exceed expectations.
• We take action to improve neighborhoods and communities by being environmentally responsible and creating a more sustainable world.
• We are driven to deliver results in the right way.
• We encourage a human centered culture that honors the unique potential and dignity of every person.

POSITION SUMMARY: The Director, HR Systems & Operations will be responsible for providing leadership and direction to overall HR Systems. This includes the execution of HR operational activities, ensuring functional resources and technology is deployed efficiently, effectively, and in line with enterprise priorities.

The scope of work includes considerably complex transformation programs and projects that may impact the entire organization as well as efforts with department or functional level impact. Responsibilities include developing and maintaining the technology roadmap to ensure it is optimized to meet the needs of our business and employees while supporting Republic's HR strategy.

This role is also responsible for assisting HR functional areas to optimize processes and implement low defect-rate, technology-enabled methods that drive efficiency for Human Resources and our employees. The Director, HR Systems and Operations partners closely with cross-functional teams such as HRBP, Total Rewards, Payroll, and Legal to define process objectives and success metrics that ensure success.

PRINCIPLE RESPONSIBILITIES:

• Develops and leads the HR operations function, taking an end-user mindset to continuously improve operational effectiveness, data integrity and employee experience. Seeks opportunities to automate and systematically improve processes across the human resources organization.
• Develops and maintains the technology roadmap in support of HR strategy.
• Reviews processes for issues and bottle necks. Seeks out and implements solutions to streamline HR processes while understanding impacts.
• Oversees the Workday technology teams and partners with AMS vendors.
• Collaborates with varying levels of indirect reports/resources and manages through influence. Uses capabilities to influence customers, stakeholders, and project managers to properly manage divergent expectations.
• Manages, collaborates, and partners with the company's BTO, IT, other Republic departments. Partners with external vendors.
• Conducts periodic reviews to monitor milestone progress; identifies potential issues with key stakeholders and keeps HR leaders apprised of project status.
• Establishes the HR Operations function and develops metrics to measure effectiveness including SLAs, scorecards and a feedback loop for continuous improvement.
• Ensures that documented processes are adhered to organizationally; providing timely feedback to partners to ensure consistency and accountability.
• Leads HR Shared services department with focus on system improvement and automation.
• Leads HR strategic technology planning, development of key initiatives, and tactical execution of operational activities, ensuring function resources are deployed efficiently, effectively, and in line with enterprise priorities business. For example: Conversion of HR systems from acquired companies.
• Performs other job-related duties as assigned or apparent.

QUALIFICATIONS:

• Project Management Certification
• Service Delivery and Technology Architecture certifications
• Ability to work independently, prioritize workload, utilize a wide degree of creativity and latitude to accomplish goals, understand business implications of decisions, and complete projects with minimal supervision.
• Ability to think through HR processes and propose technological solutions to save time, improve controls and improve service quality.
• Strong analytical, diagnostic, and problem-solving skills. Attention to detail.
• Excellent written and oral communication skills including the ability to communicate clearly with all levels within the organization.
• Excellent customer service focus.

MINIMUM QUALIFICATIONS

• Minimum of 10 years of in-depth experience leading an HRIS or an Information Technology/HR Function.
• Minimum of 5 years of experience with Workday.
• Minimum of 7 years of experience in managing staff.
• Minimum of 5 years of experience leading complex programs.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:• Comprehensive medical benefits coverage, dental plans and vision coverage.• Health care and dependent care spending accounts. • Short- and long-term disability.• Life insurance and accidental death & dismemberment insurance.• Employee and Family Assistance Program (EAP).• Employee discount programs.• Retirement plan with a generous company match.• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.