Director, Human Resources

As an HR department of one, the NMAAM Director, Human Resources will lead the daily activities and provide strategic direction of the Human Resource (HR) function. As a part of the senior management team, works to set the human resources strategy for the company and then directs and leads day-to-day activities associated with its execution. 

NMAAM is the only museum dedicated to preserving the legacy and celebrating the accomplishments of the many music genres created, influenced, or inspired by African Americans. The Museum will share the story of the American Soundtrack, integrating history and interactive technology to bring the musical heroes of the past into the present.

Compensation:

The salary range for this role is $3,125 to $3,750 per semi-monthly pay period which annualizes to $75,000 to $90,000 per year.

Essential Duties and Responsibilities:

• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Provides leadership and coaching to the executive team and management level employees.
• With input from the executive leadership, as well as various senior leaders, establish a sound plan of management succession that supports continuity of services for NMAAM.
• In support of the NMAAM’s strategic goals, develop and manage comprehensive strategic recruiting and retention programs to meet the human capital requirements of all departments in service to the organization. Oversees recruitment and hiring of top talent.
• Oversees workforce planning to include budgeting and staffing levels.
• Maintains positive employee relations and serves as a resource for employees.
• Maintains compliant policies and procedures; ensures consistent application of policies and practices.
• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
• Implements new hire orientation and employee recognition programs.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Leads and enhances employee engagement programs for the organization including service awards and employee recognition programs.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

Education and Experience:

• BA/BS degree in Human Resources, Business Administration, or related field required or year-for-year equivalent experience in Human Resources may be substituted for degree
• Four (4) plus years of progressively responsible human resource management experience required.
• Experience gained as an HR department of one a plus and preferred.
• Demonstrated mastery of HR Generalist functions.
• Demonstrated people management skills.
• SHRM-SCP or SPHR preferred.

Position Core Competencies

Informing – Provides the information people need to know to do their jobs and to feel good about being a member of the team and the organization; provides individuals information so that they can make accurate decisions; is timely with information.

Composure – Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Approachability – Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.

Patience – Is tolerant with people and processes; listens and checks before acting; works to understand the people and the data before making judgments and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established process.

Lifelong Learner – Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyses both successes and failures for clues to improvement; experiments and will try multiple avenues to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of the issue.

Organizing – Can marshal resources (people, materials, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.

Knowledge/Skills/Abilities

• Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.
• Supports the mission, vision and strategic goals of NMAAM to serve both internal and external customers.
• Conducts self in a professional manner; maintains appropriate professional appearance.
• High integrity needed to handle confidential information
• Follows and supports policies and procedures of NMAAM.

All Staff Duties:

• Serves as leader to assure strong communications between NMAAM and all external constituents.
• Actively seeks to learn the history of NMAAM.
• Supports, promotes and has a passion for the Museum’s mission.
• Assist in the planning and implementation of special events.
• Attend staff meetings.
• Performs other duties as assigned.