Director, Human Resources

Position Summary:

Partners with the global QuartzBio leadership to provide strategic direction for HR priorities. Identifies HR priorities and implements solutions. Provide hands-on leadership and manage day-to-day programs and initiatives including employee engagement, performance management, employee relations, compensation, coaching & counseling, talent management, HR operations, annual compensation review, and reporting on HR business results. Liaise with the EU HR team and Talent Acquisition team, working collaboratively as part of a geo-dispersed global HR team.

Essential functions of the job include but are not limited to: 

HR Programs & Administration:

• Identify, recommend and implement an effective HR strategy aligned to business objectives and cultural norms
• Identify solutions to support high growth and ensure organizational design is in alignment for the growth
• Identification of trends and causes of turnover and proactive implementation of strategies to enhance retention
• Integration of programs and practices across assigned groups to enhance consistency, effectiveness and champion best practices
• Ensure compliance with local employment laws, education and adherence to local regulations and policies
• Ensure appropriate procedures are designed carried out for HR processes including new hires, onboarding, and terminations including the design of exit interviews, collate and submit feedback on a quarterly basis
• Partner with legal counsel to ensure that employment practices and actions are compliant while meeting the needs of the business
• Conduct job analysis, create job descriptions and harmonize existing descriptions across assigned groups

Recruiting & Onboarding:

• Work with the Senior Director, Talent Acquisition and members of the team on talent acquisition programs, process, reporting and analysis.
• Partners with leadership, Senior Director of Talent Acquisition and recruiters to determine priorities, approval of headcount and facilitation of an effective process
• Ensure that an effective new hire process is designed and executed with the goal for a high quality, scalable process

Employee Relations:

• Provide oversight for the overall employee relations process including coaching the HR staff to manage general day-to-day queries from staff, carry out objective investigations, performance improvement, and advice and risk assessments
• Lead sensitive employee relations issues and bring to a successful conclusion
• Provide leadership for culture management for the business unit during the high growth and acquisition processes
• Partner with the assigned leadership team with the localization of the culture project initiatives

Performance Management & Training:

• Support the on-going performance management program(s)
• Develop and implement harmonized career ladders across assigned groups
• Identify training needs for business unit staff and individual executive coaching needs and partner with L&D to deliver solutions
• Provide coaching, counseling, career development, organize & plan training as required

Other:

• Some travel to other offices and business meetings may be required
• Additional duties as assigned

Qualifications:

Minimum Required:

• Bachelor's degree
• 10+ years’ experience in Human Resources

Other Required:

• Supported organizations experiencing YOY hyper-growth
• HR systems experience (as a user)
• Employee relations, coaching and counseling
• Strong understanding of employment law
• Proficient with MS Office tools (Word, Excel PowerPoint and Outlook)
• Travel 15%

Preferred:

• Degree in Human Resources or related field of study
• SHRM-CP or SHRM-SCP certification
• Experience supporting technology, SAAS or other high-tech industries desired
• HR systems; ADP Workforce Now, ATS systems and other programs
• Experience partnering with multiple business leaders and key stakeholders
• Start-up or fast growing organization including building and supporting HR programs & policies
• Employee relations and coaching to include both management and non-management levels
• Demonstrated understanding of business and management principles involved in planning, staff resource allocation and human resources modeling
• Successful record of building and nurturing a positive culture, aligning people processes with business goals and requirements
• Understanding of project management principles and experience successfully executing complex projects
• Comfortable working within and navigating a matrix structure
• Experience working with a diverse and dispersed global organization

Skills:

• Highly organized
• Proactive, customer-focused approach to work, demonstrating responsiveness and flexibility and ensuring all queries are dealt with efficiently, tactfully and confidentially
• Desire to partner with the business & build strong relationships and to elevate the role of HR in assisting the business to achieve people, revenue & business goals
• Equally enthusiastic about designing / delivering HR programs as about day-to-day HR delivery
• Effective communication, interpersonal and negotiation skills
• Excellent organization and prioritization skills
• Exceptional customer service orientation