Director, Information Security

As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance:
Q2 is pleased to offer a senior level position, Director, Information Security, at our Q2 Headquarters in Austin, TX. The resource in this role will facilitate driving Q2's strategic direction for the information security and defense teams working with our Chief Information Security Officer, the Security Team and the Chief Risk Officer. The person in this role is critical to driving Q2's security direction for our Enterprise/Corporate IT, SaaS, Solutions and Applications. This also includes managing overall cyber defense, forensics, incident response and security operations center supporting Corporate IT Security and Product Security functions.
Responsibilities include:

• Advance information security, data, application security and cyber defense practices.
• Evolve incident response, staying abreast of emerging threats, collaborating with IT teams, and ensuring compliance with relevant regulations.
• Manage a team of cybersecurity professionals, conducting training programs, and regularly reporting to executive leadership on the organization's security posture.
• Enhance threat intelligence capabilities utilizing network of capabilities and agencies to elevate programs.
• Your role extends to elevate development of incident detection and response protocols, ensuring the team is well-prepared to handle emerging cyber threats effectively.
• You'll collaborate closely with product security teams to embed robust measures into the broader program.
• Strong leadership, strategic thinking, and a deep understanding of cybersecurity principles are essential for success in this role.

A Typical Day:

• Creates actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address cybersecurity and business fraud identification objectives
• Define Cyber controls (standards) for core data assets understanding the complex and diverse nature of Q2 products and services
• Direct supervision and related management duties of the Cyber Security team (Cyber Security Analysts and Engineers)
• Works in partnership with teams across Q2; including marketing, communications, hosting, compliance, support and development
• Responsible for driving strategic leadership of the regions Cyber Assessment, Vulnerability Management, Training, and Exercise programs
• Provide guidance and counsel to the CISO and key members of the business leadership team, working closely with senior leaders in defining objectives for information security, while building relationships and goodwill
• Establish annual and long-range global cyber security and defense goals, implement security strategies, metrics, reporting mechanisms and program services
• Work with the CISO and Enterprise IT and Corporate IT leaders to define and drive a multi-year cyber security architecture and world-class program
• Continually drive cyber security enhancements through standardized workflows and process improvements
• Define & track relevant and actionable security metrics/KPI's/KRI's to ensure cyber security protections
• Strong verbal and written communication is a must to be able to deliver complex topics to non-technical stakeholders
• Thrives off of solving complex problems in unique ways using innovative methods to be successful in protecting the company's information assets
• Partner with Cyber testing, Simulation, Infrastructure and Application development teams to develop new testing scenarios and maintain existing plans
• Ensure that recovery playbooks are clearly defined, documented, communicated, adhered to, and are audit compliant
• Drive assessment of cyber defense and architecture in Enterprise/Corporate IT solutions
• Provide coaching, consulting, and training opportunities to create and maintain talent within the security organization at the manager and below level

Bring Your Passion, Do What You Love. Here's What We're Looking For:

• Typically requires a Bachelor's degree in Computer Science, Information Security or military experience and a minimum of 12 years of related experience; or an advanced degree with 8+ years of experience; or equivalent relevant work experience.
• Typically requires 5-7 years managing and developing employees.
• Knowledge of process engineering, project management, ITIL, CoBIT
• Minimum 8 years of experience in the information security, military or related cyber defense field with at least 5 years of experience in a management capacity
• Proven experience in leading, managing and developing security teams, such as security operations center, both incident response and product incident response, security architecture and Security Engineering
• Experience with network, host, configuration and application anomalies and alerts raised by automated systems, such as SIEM, NGW, APT and end-point protection
• Strong security background (understanding risk assessment, legal and regulatory re Possess unimpeachable personal and professional integrity
• Prior experience in Cyber Security demonstrating good security practices to leadership
• Resilient in leading and managing change dynamics, drive for results and highly energetic individual
• A team player among your peers and other lines of business
• Knowledge of the various IT and Security Compliance and other regulatory requirements
• Relevant technical security certifications (i.e., GIAC, CISSP, CEH etc)
• Comfortable in engaging team member to help drive results and develop,
• Exceptional communication skills across multiple audiences,
• Coordinate critical, sensitive incidents spanning multiple geographies,
• Supervise the activities of analyst(s) and engineer(s) with responsibility for repeatable quality, and investigative integrity,
• Expert leader with Cyber Security best practices and current and emerging technology

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness

• Hybrid & Remote Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Opportunities
• Generous Retirement Benefit Plans, including a company-matching HSA program.
• Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , Ladders for Leaders , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.