Director, Innovation

Job Description

The Director Role

As a Director you are collaborative and curious by nature, business-oriented, possess great attention to detail, are fascinated by what it takes to make a product successful in market, and enjoy guiding your clients in their business decisions. In this role, you will have the responsibility of being a trusted partner to clients across a variety of categories and industries. You will manage quantitative research and help our clients solve their business problems by leveraging multiple research methodologies from our Innovation toolkit and by partnering with others within Ipsos to craft unique, custom solutions.

In this role, you will work directly with clients, often acting as the lead Innovation contact. In addition, you will be a mentor, leading at least one direct report. Finally, while this role sits within Innovation, the Director will regularly interact with others within Ipsos to bring our best solutions to our clients.

What you can expect to be doing:

• Manage day-to-day responsibilities of research projects, from sell-in to completion: Client consultation, proposal development, oversight or creation of research instruments, analysis and presentation of final deliverables.
• Develop creative solutions: Find the most efficient way to answer your client's business questions. Collaborate with your team members so that projects get done well and right: on time, on budget and on strategy for the client.
• Know your clients: Develop an understanding of clients' business issues and the industries in which they operate. Maintain and strengthen client relationships through collective team greatness. Become a trusted advisor by understanding clients' big picture strategies and day to day needs.
• Proactively grow client base: Open and driven to both nurture existing client base while also building new client base. Enjoy expanding contacts within an existing client while proving yourself with new clients.
• Teach and inspire others on your team: Prioritize understanding others' needs and lend your perspective to guide them or to work collaboratively toward a common goal.

This might be the job for you if you have:

• At least 7 years of experience in custom quantitative market research and consulting, with the research heavily based on in-person, international/multi-county and/or product/sensory testing.
• Strong experience with proposal and research design, survey design, sampling plans and analysis. Experience ideally includes bringing new products to market from the earliest phase through launch. An understanding of sales forecasting is a plus.
• Ideal candidate should have experience leading many of the following types of custom research: Rapid qual-quant product ideation, claims testing, idea/concept development and optimization, pack and product development and validation, conjoint analysis for price and line optimization, volumetric forecasting.
• Proven ability to develop strong client relationships - hearing the client need, identifying the right solution and preparing a convincing proposal - then growing that relationship over time. Ideally has a genuine passion for novel applications of our broad suite of tools for better/faster/cheaper ways to answer client business questions.
• Strong communications skills: you know how to translate complex data into easy to understand, actionable insights.
• Some exposure to other types of research such as qualitative, trend research, and use of behavioral science techniques in research.
• Awareness of compelling data visualization - you don't have to create it from scratch but should know when it's good (or not).
• Ability to travel to clients (minimum 5 trips per year).

If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!

In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $100,000 to $125,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What's in it for you:

At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

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About Us

Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we're proud to share we've received our Great Place to Work Certification in 2022 & 2023!

About the Team

The Innovation Service Line guides clients throughout the innovation journey as they develop and launch new or improved products and services spanning a range of verticals. We help our clients develop the initial idea for a product/service, ensure the fully-articulated description of the product/service resonates with consumers, confirm that prototypes of the product/service properly deliver on consumer expectations, and finetune the full mix prior to launch. This is accomplished using best-in-class services, including idea screening, concept testing, product testing, price and line optimization, package testing and volumetric forecasting.