Director, Knowledge Management

About Clarios

A dynamic and global market leader, Clarios is one of the largest suppliers of energy storage solutions and powers one in every three cars worldwide. From Low Voltage Lithium-ION to AGM, we have the broadest, most efficient and innovative energy storage portfolio to meet our customers' varied challenges in bringing new vehicles, from conventional to fully electric, to market. We consider every stage of a battery's life and take a whole lifecycle approach from materials selection to design through production. Sustainability and responsible battery management is at the heart of everything we do.

Teamwork. Accountability. Play to Win. Challenge the status quo. These are words we live by. And, we need you on our team. Come join us!

About the Director, Knowledge Management role:

Clarios is seeking to transform our business to provide an enhanced customer experience, promote customer loyalty and growth, and unlock new service-based businesses from traditional OE and Aftermarket to the consumer. As a part of this key initiative, Clarios is seeking a Director, Knowledge Management who will lead the effort of developing, governing, and maintaining a standardized global knowledge base. This role is responsible for developing the vision and driving execution of the global knowledge base. Working collaboratively and cross functionally across the extended global / regional Clarios organization. This person will work with IT, Marketing, Brand, Product Management, Commercial and technology teams to ensure go to market tools meet customer requirements and maximize opportunities. This leader will ensure a globally consistent knowledge base which supports a global go to market strategy and regional marketing on localization, execution and support.

Key Responsibilities:

• Consolidate, maintain and expand global knowledge base data
• Determine and implement global knowledge base sources and standards
• Design and govern the process of global knowledge base data creation, maintenance and usage collaborating closely with IT for implementation
• Set standard for regions and functions to use data in global knowledge base
• Guide regions to generate value from global knowledge base
• Work with global product management to establish the organization's Knowledge Management strategy.
• Responsible for cross functional collaboration IT, Marketing, Brand and Commercial to support the implementation and roadmap of the Knowledge Program with focus on achieving the strategic goals of the global and regional businesses.
• Responsible for the awareness and adoption of knowledge process and systems.
• Engages with stakeholders and business units on all efforts related to the knowledge management programs, to include but are not limited to: data sources, content analysis, data management, data capture, collaboration, decision support, information dissemination, architecture and methodology for a global products catalog
• Responsible for leveraging industry global knowledge base best practices to support the business
• Lead the development and implementation of content strategies (i.e., enterprise governing structure of how to organize and categorize content building consistency in an internal global catalog which is the base for external tools
• Establish and enforce effective governance and change management to drive consistency across enterprise knowledge strategy and increase utilization of knowledge platform
• Develop and manage deployment of communications and awareness programs to increase sharing and collaboration
• This leader will align expectations with regional marketing teams to ensure products launched on time and to financial targets.
• Support go to market activities incorporating tools which support our customer's battery selection including "Right Battery for Me" selectors, training, messaging, POP support, etc.
• Monitors and evaluates the knowledge management program, including external benchmarking and the establishment of Key Performance Indicators to quantify the effectiveness of the knowledge program
• Maintain professional and technical knowledge by attending educational workshops; review professional publications; establish personal networks; participate in professional societies

What you Get

Growth and experience working inside the world's largest battery company with relationships with nearly every OEM and Aftermarket brand in the markets where we operate. Enjoy competitive compensation with performance incentives, full health benefits eligible on Day 1, career development and learning, employee assistance program, tuition reimbursement, Clarios wellness program, paid holidays, sick days, personal days, and more.

About the Candidate

You are results oriented with a "do what it takes" attitude. You lead with a hands-on approach to best understand customer needs while empowering the team to execute regionally. You have the ability to think critically and strategically and translate strategy into action

Required Qualifications

• BS Degree in Data Management, Digital Strategy, Business, IT, Engineering or related field. MBA is preferred
• 10+ years' experience in consumer data systems, general data system management, managing groups, product, strategic planning and business leadership
• Demonstrated experience in creating business value through customer experience
• Ability to clearly communicate at global as well as regional level
• Excellent communication, presentation, and leadership skills required. Effectively able to communicate and influence the sales/customer/engineering/operations communities and present recommendations at senior executive levels.
• Excellent problem-solving skill and ability to encourage collaboration across teams
• Ability to be successful in a fast paced, high energy environment
• Demonstrated track record of strong leadership with ability to lead a globally diverse team, achieve results through others and successfully lead major project teams.
• Willingness to travel to support job responsibilities as required (anticipate 40-50% travel in this role, to include International travel)

#LI-AH1

#LI-REMOTE

Who we are

Clarios is the global leader in advanced, low-voltage battery technologies for mobility. We power progress through ever-smarter solutions for virtually every kind of vehicle. With 16,000 employees in over 140 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety and comfort to everyday lives. We answer to the planet with a rigorous ESG focus - advancing best-in-class sustainability practices and advocating for them across our industry. We recover, recycle and reuse up to 99% of our battery materials. Clarios is a Brookfield portfolio company.

To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.

Clarios, LLC is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law, EEO is the Law (supplement), and Pay Transparency Non-discrimination. If you are an individual with a disability and you require an accommodation during the application process, please email [email protected].