Director, Learning Enablement

Description
Company: Oak Street Health
Title: Director, Learning Enablement
Location: Corporate Office
Company Description
Oak Street Health believes everyone deserves great healthcare - the kind you'd want for your own family. We specialize in providing exceptional care for older adults on Medicare, often in underserved communities where there is little or no quality healthcare.
Oak Street Health is on a mission to rebuild healthcare as it should be with an innovative care model that centers on wellness-based, positive health outcomes for patients, not the volume of services provided. Our unwavering commitment to keeping patients healthy is highlighted by dedicated care teams that take time to get to know each individual, providing the personalized care they need to stay healthy and live life more fully.
We're an organization on the move! Our rapidly growing national network of primary care centers is staffed by a diverse team of outstanding care providers, service team members, technologists, community outreach experts, business professionals, and more. For more information, visit http://www.oakstreethealth.com .
Role Description
The Director of Learning Enablement is a highly visible role within the organization and responsible for a broad set of activities driving learning and development for Oak Street Health employees. This role is accountable for ensuring we design and develop effective Learning solutions, create an exceptional experience for Learning program participants, and make efficient use of our Learning tools and resources. The Director of Learning Delivery & Operations will coach and develop a highly skilled team, innovate and continuously improve our approach, and monitor and measure our success across multiple dimensions.
Responsibilities

• Lead team of project managers and instructional designers dedicated to developing Learning solutions across our entire learning portfolio.
• Set vision and strategy for a team of coordinators and facilitators charged with delivering best-in-class virtual and in-person experiences across the enterprise.
• Build, manage and leverage relationships across the enterprise to support the development and delivery of new and established Learning programs-facilitating meaningful dialogues between relevant stakeholders
• Define, implement, monitor, and improve key scheduling, enrollment, participant management, communication, attendance tracking, and impact assessment processes.
• Investigate, onboard, and support the administration of all relevant Learning technology tools, in collaboration with enterprise IT
• Source and manage external partner relationships, where required
• Demonstrate initiative in recommending and implementing development and delivery process improvements to increase efficiency and effectiveness
• Manage resources and budgets to ensure the efficient development and delivery of Learning programs
• Provide input into the annual plan and budget to execute Learning activities, as appropriate
• Act as an advisor on effective and leading-edge learning strategies to achieve business goals
• Establish the right communications vehicles and project management tools to ensure real-time and close connection to business leaders, organizational priorities, and changes
• Other duties as assigned

This role reports to the SVP, Learning and has the opportunity for advancement and growth of responsibility.
We're looking for motivated individuals with:

• University degree required, advanced degree preferred
• At least 7 years of experience within a Human Resources or Learning function
• Manager-level direct supervisory experience
• Strong verbal and written communication skills required
• Proven ability to communicate with multiple levels of the organization, including senior level management, and outside vendors
• Must be highly motivated and organized with the ability to work on multiple projects simultaneously under time constraints
• Must be open-minded and be able to adapt to a fast paced, changing environment
• Proven ability to creatively problem solve in a dynamic, high pressured atmosphere
• Must have a proven track record of directly managing a team
• US work authorization
• Someone who embodies being "Oaky"

What does being "Oaky" look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Why Oak Street?
Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

• Collaborative and energetic culture
• Fast-paced and innovative environment
• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.