Director, Market Insights

NCQA is hiring and we are adding a Director of Market Insights a newly created position to our growing organization. Working closely with the Product Development and Marketing teams, the qualified candidate will oversee market research initiatives which includes developing market research plans aligned with Executive, sales, and other corporate goals.

Primary Responsibilities:

• Conduct ongoing research and analyses of all external stakeholders, market trends, competitive landscape, threats/opportunities.
• Conduct focused research on product/portfolio offerings related to use in value-based care contracting and incentives to support the development of a long-term organizational vision and strategy for value-based care.
• Create processes and forums to collect and synthesize market insights from operations, sales, executive, and other channels and to share market insights to inform strategy, priorities, and stakeholder segmentation and engagement.
• Provide inputs to align goals and resource allocation company-wide with strategic priorities.
• Present findings, projections and recommended actions
• Ideate, inform market requirements, and provide Voice of Customer (VoC) for development and launch of related products and services.
• Support and guide senior executive decision-making processes.
• Support and guide related marketing and sales strategies and execution.

Qualifications

• Degree in business or related field, MHA or MBA preferred.
• 3-5 years of experience in business administration, management consulting or strategic planning.
• Excellent communication and interpersonal skills.
• Strong organizational and planning skills.
• Outstanding research and analytical abilities.
• Project management skills.
• Strong leadership skills
• Must be ok with up to 25% travel

Preference given to candidates with:

• 3-5 years of experience working on value-based care. Experience can include contracting with payers and providers in operational or product role.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

NCQA is a drug free workplace. NCQA recruits, hires, trains and promotes individuals, and administers any and all personnel actions, without regard to race, color, religion, national origin, age, sex, pregnancy, citizenship, familial status, disability status, veteran status, genetic information, or other protected statuses under applicable state and federal laws.

NCQA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).