Director, Market Insights

NCQA is adding a new Director of Market Insights to the organization. Working closely with the Product Development and Marketing teams, the qualified candidate will oversee market research initiatives and develop market research plans aligned with Executive, sales, and other corporate goals.

Key tasks and responsibilities include:

• Conduct ongoing research and analyses of stakeholders, market trends, competitive landscape, threats/opportunities, and product/portfolio offerings related to use in value-based care, contracting and incentives
• Create processes and forums to collect and synthesize market insights from operations, sales, executive, and other channels
• Support the development of long-term organizational vision and strategy related to value-based care and incentives
• Provide inputs to align goals and resource allocation company-wide with strategic priorities
• Present findings, projections and recommended actions
• Ideate, inform market requirements, and provide Voice of Customer (VoC) for development and launch of related products and services
• Support and guide senior executive decision-making processes
• Support and guide related marketing and sales strategies and execution

The qualified candidate will have:

• Degree in business or related field, MHA or MBA preferred.
• 3-5 years of experience working on value-based care & contracting with payers and providers in operational or product role
• 3-5 years of experience in business administration, management consulting or strategic planning.
• Excellent communication and interpersonal skills.
• Strong organizational and planning skills.
• Outstanding research and analytical abilities.
• Project management skills.
• Strong leadership skills.

NCQA is committed to Diversity, Equity, and Inclusion. We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

NCQA is a drug free workplace. NCQA recruits, hires, trains, and promotes individuals, and administers all personnel actions, without regard to race, color, religion, national origin, age, sex, pregnancy, citizenship, familial status, disability status, veteran status, genetic information, or other protected statuses under applicable state and federal laws.

NCQA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).