Director Marketing

About Sittercity

Sittercity a Bright Horizons company is a technology platform that’s reimagining the childcare industry. We aim to simplify the process of finding hiring and managing high-quality trustworthy childcare. At Sittercity you can help design and implement solutions that will transform a multi-billion-dollar industry providing much-needed relief to parents and care providers alike. 

What You’ll Do

We’re looking for a full-stack marketing leader to own the entire marketing engine at Sittercity—spanning brand creative growth lifecycle and emerging AI-driven capabilities. This is not a traditional performance marketing role. You will define how Sittercity shows up in the world how we tell our story and how we translate that into scalable measurable growth. You will sit on the Sittercity Leadership Team partnering directly with executive leadership across Product Engineering Corporate and Operations. You’ll play a central role in shaping company strategy driving revenue and building a durable differentiated brand in a historically under-innovated category.

Responsibilities 

End-to-End Marketing Strategy & Revenue

• Own the full marketing funnel across B2B2E and DTC—from brand awareness through acquisition activation retention and monetization.
• Define and execute a holistic growth strategy that integrates brand performance product-led growth partnerships and lifecycle.
• Translate company priorities into clear marketing roadmaps tied to revenue marketplace liquidity and long-term customer value.
• Serve as a key voice in company-level strategy and planning as a member of the Leadership Team.

Brand Creative & Storytelling

• Own and evolve the Sittercity brand—including positioning voice visual identity and narrative across all touchpoints.
• Lead creative strategy and production ensuring performance marketing and brand marketing operate as a unified system.
• Build a high-performing creative engine that continuously tests learns and scales winning messaging across channels.
• Partner with Communications and Corporate Marketing to shape external storytelling PR and category positioning.

Growth Demand Generation & Lifecycle

• Lead omnichannel acquisition strategies across paid organic partnerships and emerging channels.
• Build and scale lifecycle marketing programs across both sides of the marketplace (families and caregivers) as well as enterprise partners.
• Drive product-led growth by partnering with Product and Engineering to optimize onboarding engagement and retention.
• Develop experimentation frameworks across channels landing pages onboarding flows and messaging.

AI-First Marketing & Innovation

• Embed AI across the marketing stack—from creative generation and personalization to media optimization and customer insights.
• Identify and implement tools and workflows that increase speed efficiency and marketing impact.
• Use AI to unlock new growth levers including predictive targeting automated lifecycle journeys and dynamic content systems.
• Position Sittercity at the forefront of modern AI-enabled marketing practices.

Data Analytics & Performance

• Own marketing performance attribution and forecasting across all channels and segments.
• Partner with BI and Analytics to build a best-in-class measurement framework that connects brand and performance outcomes.
• Ensure disciplined investment across channels balancing short-term efficiency with long-term brand equity.
• Translate insights into clear actionable strategies that drive continuous improvement.

Leadership & Team Building

• Build and lead a high-performing full-stack marketing team spanning growth lifecycle brand and creative.
• Develop talent across both analytical and creative disciplines raising the bar for modern marketing capability.
• Foster a culture of ownership experimentation speed and accountability.
• Manage and evolve external partners and agencies as an extension of the team.

Qualifications

• Bachelor's degree in Marketing Business or a related field; MBA or relevant certifications (Google Ads Meta Blueprint) are a plus.
• 7-10 years of experience in performance marketing across paid earned and owned channels with a proven track record of managing and scaling profitable campaigns.
• Hands on experience with full funnel campaigns including broadcast media Google Meta paid and organic social as well as demand gen tactics such as SEO/AEO/GEO with a focus on DTC e-commerce
• Experience managing lifecycle programs.
• Deep familiarity with digital marketing and customer acquisition metrics and attribution including LTV CAC/CPA CPC CPM and ROAS optimizing for improving profitability.
• Strong analytical skills with the ability to interpret complex data and turn insights into strategies.
• Experience managing multi-channel ad budgets and optimizing for KPIs such as ROAS CPA CTR and CVR.
• Knowledge of digital marketing tools such as Google Analytics Google Ads Facebook Ads Manager and data visualization tools (Tableau Looker etc.).
• A collaborative results-oriented mindset able to work effectively with cross-functional teams.
• Exceptional people first leader able to coach teams to be their best.
• Familiarity with the childcare or family services industry is a plus but not required.
• Experience effectively leading cross-functional teams and creating alignment for revenue impact.

Why you should join us

We offer an innovative and fun environment that rewards passionate and curious individuals. You will have an opportunity to influence our product and technology in an entrepreneurial environment with enterprise backing that has a huge impact on the childcare industry. 

Salary and Other Compensation Disclosures

The annual starting salary for this position is between $160000 - $180000 annually. The pay range listed here is what Sittercity in good faith anticipates offering for this job opening. Actual compensation offered within this range will depend on a variety of factors including experience education and training certifications geography and other relevant business or organizational factors. This position is also eligible for bonus awards.

Benefits:

The Company offers the following benefits for this position subject to applicable eligibility requirements: medical insurance dental insurance vision insurance 401(k) retirement plan life insurance long-term disability insurance and short-term disability insurance. Also depending on hire date and subject to applicable eligibility requirements new employees in this role receive up to: ten days of paid sick time per year fifteen days of paid vacation time per year six weeks of paid parental leave (after twelve months of service) and 9 paid holidays annually.

Perks:

• Remote Role
• Company events social outings and volunteer opportunities
• Tuition assistance college coach and enhanced family support
• Sittercity membership backup child/adult/elder care and childcare center discounts

Sittercity is committed to hiring a diverse workforce.  We consider all applicants for employment without regard to race color sex sexual orientation gender identity religion age national origin disability veteran status or any other basis as prohibited by federal state or local law. Sittercity participates in E-Verify and background checks all employees.

This role must be performed remotely in IL MA NJ NY OH OR TX CO NH VT WA WI FLGA

This posting is anticipated to remain open until May 30 2026.

What We Do

Sittercity a Bright Horizons company is a technology platform working to reimagine the child care industry. Finding hiring and managing high-quality trustworthy and enriching child care has never been simple for parents or caregivers. We want to change that. At Sittercity you can imagine and create solutions that will revolutionize a multi-billion industry and bring relief to parents and care providers alike all while having a lot of fun! Boost your career as we launch into our next phase of growth and help build a platform that changes the way child care works.

Why Work With Us

We’re engineers and designers. Operators and thinkers. Customer experts and parents who are customers ourselves. Recognized as a Chicago Innovation Award winner and one of the best places to work by Crain’s and Built in Chicago we offer an innovative and fun environment where we push –– and help –– one another to make a real dent in a big problem.

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