Director, NA Analytics

Job Title

Director, NA Analytics

Job Description

Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips*. Employees may request a reasonable accommodation. *Montana employees are currently excluded from this requirement at this time.

If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.

** US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

** Relocation is not offered for this position. For this position, you will reside within the Nashville, TN area (preferred location).

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers' needs. It's what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

The role will lead and guide the Health Systems business strategies, decisions and execution of business objectives with information, wisdom and actionable insights from data. Be the key influencer in how data and analytics will improve business and operational outcomes for the North America Health Systems organization.

As the Director, North America Analytics, you will effectively manage all departmental operations, and promote innovation and continuous improvement in all aspects of the team's work, while delivering new and sustaining/improving effective business dashboards/ BI solutions for the organization, ensuring that all data systems and tools enhance the desired operational and business improvements.

Additionally, you will have the opportunity to drive innovation as we continue to improve upon operational efficiencies.

You are responsible for (but not limited to)

• Develop and executes on Business Intelligence, Analytics, and data strategy to effectively accomplish overall goals of the business and define as well as own the roadmap to move the organization to become an analytics and actions driven enterprise.
• Drive a customer centric analytics focus influencing the sales and service collaborative strategy to customer retention and growth.
• Collaborate, partner, and influence global initiatives including the future information warehouse and aligning NA reports/dashboards into global sustained dashboards and tools where applicable and relevant.
• Interface and represent the business with the Philips IT organization (where relevant) to ensure successful solutions are implemented and sustained.
• Drive the lean journey across the functions utilizing lean practices and tools to standardize, improve and simplify outcomes. Bring outside industry perspectives and emerging trends to improve analytics capabilities, standards and develop best in class solutions.
• Lead an organization with consolidated sales and service analytics and data solutions functions and teams that leverages common/shared tools, competencies and a shared platform increased speed and shared outcomes across the market.
• Able to adjust communication and style depending on audience expertise and accountability.

To succeed in this role, you should have the following skills and experience

• Bachelor's degree required, Advanced degree, preferred.
• 7+ years of experience leading and developing Analytics teams in Operations or Supply Chain Management
• Advanced excel skills with ability to drive forecasting, decision making & daily management through data with clear cause and effect.
• Experience with communication & content creation for various levels of stakeholders including executive level
• Self-starter with ability to drive continuous improvement in a matrixed, lean-focused environment
• Strong organizational skills, self-disciplined, and the ability to work independently.
• Ability to communicate effectively & create content towards various levels of stakeholders
• Ability to adapt to changing work requirements in a complex, fast-paced environment.

Your team

Is comprised of members from North America, Commercial Operations. For this role, you will report into the Revenue & Sales Operations Leader, North America.

In return, we offer you

The ability to collaborate with, learn and grow from colleagues in a highly complex, global organization where you can use your strengths to help drive strategic business initiatives for Philips. Additionally, we provide you a dynamic working environment in an innovative business, paired with a competitive salary, excellent benefits, and a supportive atmosphere where you can sharpen your talents with new challenges and career opportunities.

Why should you join Philips?

Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it's like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.