Director of Account Management

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Account Management in United States.

This role is a senior client leadership position focused on driving long-term partnerships with large, self-insured employers through advanced healthcare data analytics solutions. You will serve as a strategic advisor, translating complex healthcare claims data into clear, actionable insights that help clients optimize cost, improve plan performance, and make better decisions. The position combines relationship management, consultative problem-solving, and cross-functional coordination in a fast-paced, data-driven environment. You will act as the primary liaison between clients and internal analytics, clinical, and delivery teams to ensure seamless execution and high client satisfaction. A key part of the role involves shaping client strategy through data storytelling and performance insights tailored to both technical and non-technical stakeholders. This is a highly visible role where client success, analytical depth, and strategic communication directly influence business impact and growth.

In this role, you will lead strategic account relationships, oversee delivery of analytics solutions, and ensure clients derive measurable value from healthcare data insights.

• Serve as the primary point of contact for self-insured employer clients, building long-term, trusted advisory relationships.
• Translate complex healthcare claims and analytics data into clear, actionable insights for executive stakeholders.
• Lead client meetings, business reviews, and presentations to ensure alignment on goals and performance outcomes.
• Coordinate internal teams including data science, clinical, and operations to ensure timely and accurate solution delivery.
• Oversee onboarding and ongoing client success, including data intake and implementation support.
• Identify opportunities for account growth, service expansion, and improved client outcomes.
• Monitor KPIs, client feedback, and performance metrics to continuously improve service delivery.
• Collaborate with sales and strategy teams to align client needs with product and solution development.

Requirements:

This role requires a seasoned account management professional with strong healthcare analytics experience and the ability to operate at the intersection of data, client strategy, and relationship leadership.

• 5–8+ years of experience in account management, client success, consulting, or related roles.
• At least 4 years of experience in healthcare data analytics, with exposure to claims data.
• Strong understanding of healthcare payment integrity concepts and self-insured employer environments.
• Proven experience managing senior-level client relationships and driving strategic outcomes.
• Exceptional communication skills with the ability to simplify complex analytical concepts for non-technical audiences.
• Strong problem-solving, critical thinking, and project management abilities in fast-paced environments.
• Ability to collaborate effectively across technical and non-technical teams.
• Bachelor’s degree in business, analytics, economics, or related field required; master’s preferred.

Benefits:

• Remote or hybrid work flexibility
• Opportunity to work with high-impact healthcare analytics solutions improving employer health plans
• Competitive compensation aligned with experience and expertise
• Exposure to senior executive stakeholders and strategic client environments
• Collaborative, cross-functional team culture
• Opportunity to influence cost-saving healthcare strategies at scale
• Professional growth in a fast-evolving healthcare analytics sector
• Involvement in meaningful work aimed at reducing healthcare waste and improving efficiency.