Director of Account Expansion

Account Management at Policygenius...

Are you passionate about establishing high-impact business partnerships? Do you enjoy building and cultivating relationships with key stakeholders, working with externally-facing teams to strategically stand up new revenue opportunities, and building client relationships? Are you looking to be responsible for the success of one of the company’s newest initiatives, with the potential to change the industry? Does your multifaceted background touch on business development, account management, and operations?

This team establishes and grows revenue-driving partnerships at Policygenius. We creatively and relentlessly figuring out new ways to drive the business forward, and our work sits at the heart of Policygenius’ plans for continued expansion.

The Director of Account Expansion will be responsible for playing a key role in helping shape and build the team to reach its revenue and growth goals via a combination of onboarding new strategic partnerships and managing a base of existing partners. The Director of Account Expansion will report to the SVP of Business Development.

In this role, you will…

• Scale and oversee the expansion of partners after they are acquired and onboarded
• Hire, manage, and develop team members (recruiting, onboarding, and training, to performance management and leadership development)
• Be responsible for driving adoption and ongoing activity within partners
• Maintain cross-functional relationships between the business development team, partner success , operations, finance, and product to ensure seamless processing of partner business 
• Shape the account expansion team to grow and scale profitably with the business development team
• Design and execute partner business reviews, partner pricing reviews
• Develop strong relationships with key partners
• Establish, track, and report on KPIs, while routinely meeting or exceeding goals

We’d love to hear from you if…

• You have 8+ years of account expansion/management or equivalent experience, from initial set up through launch/early account management; ideally with experience from a high-growth B2B start-up 
• You have a track record of setting strategic plans for a channel or business unit and successfully leading a team to execute on them 
• You’re comfortable working closely with the business development team to keep the deal pipeline flowing
• You display strong interpersonal skills and can leverage your positive relationships with others to gain buy-in and achieve cross-functional business results
• You have a passion for developing your team members and previous experience managing them through the intricacies of the sales cycle 
• You have advanced analytical and problem-solving skills; the ability to understand complex business and product strategies 
• You have a deep aptitude for numbers, passion for accuracy, and exceptional attention to detail
• You have a proven track record of meeting deadlines and collaborating with stakeholders across multiple teams
• Previous experience navigating complex insurance business situations a plus
• Salesforce experience a plus

You can expect…

• Company-paid health, dental, vision, life, and disability insurance
• 401(k) plan, FSA, and commuter benefits
• Generous PTO
• A flexible-first workplace with the freedom to work in our beautiful offices or remotely as needed based on the needs of your role, your team, and the business
• The opportunity to grow alongside a company shaking up a big, old-fashioned industry, including training, mentorship, and coaching from leadership
• An inclusive community of fun, diverse, and open-minded coworkers committed to our mission of helping people get financial protection right

About Policygenius

Policygenius is the online insurance marketplace combining cutting-edge technology with the expertise of real licensed agents to help people get the coverage they need to protect their family, property, and finances with confidence. Since 2014, we've served as a resource for millions of people on their insurance journeys, and we've placed more than $160 billion in coverage. Our $125 million Series E in early 2022 brought our fundraising total to over $250 million.

At Policygenius, we've worked hard to maintain an inclusive culture amid our rapid growth. We’re proud of building an environment that encourages our teammates to bring their authentic selves to work, and we're looking for more people with grit, collaborative attitudes, and creative problem-solving skills to join our team. Come see why we’ve been voted one of Inc. Magazine's "Best Workplaces" four years in a row!

Diversity at Policygenius

Policygenius believes differences should be celebrated, and we're committed to building a team as diverse as the customers we serve. We welcome different perspectives and opinions to foster innovation, authenticity, and excellence across all parts of our company, and are committed to providing employees with a work environment free of discrimination and harassment.

As an Equal Opportunity Employer, Policygenius highly encourages applicants from all walks of life. All employment decisions at Policygenius are based on business needs, job requirements, and individual qualifications without regard to actual or perceived race, color, sex, pregnancy, sexual orientation, gender identity or expression, age, national origin, political affiliation or belief, religion, disability, uniformed service, marital status, or any other status protected by law.

Come join the team!