Director of Business Development

Join one of CT's Best Places to Work! We are an expanding IT company that is recognized as one of the Inc 5000's fastest growing companies and the MSP's Top 501.

About Us: Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These are the core values of Charles IT. We can achieve these values because of our team, who makes us one of the most successful IT companies of its kind in the region. And because of our team, we offer a level of dedication to our employees rarely found anywhere else. To prove it we encourage learning, professional development and team member input, all in a comfortable family-friendly culture.

Description: Due to continued, planned, growth we are seeking a Director of Business Development to join our exceptional team. This is a strategic and managerial position that is responsible for all aspects of the sales lifecycle for new and existing businesses. This role supports our account managers, sales team, and marketing team to meet the ongoing needs of clients while accomplishing internal KPIs and goals within the team and liaising with various other leaders and departments within Charles IT. IT is Personal at Charles IT: we know that building real relationships is half the work and the other half is delivering real results, and creating raving fans.

What Do We Do? Create real relationships and raving fans while implementing and supporting best-in-class technology.

Duties and Responsibilities:

• Establish annual and quarterly sales objectives in coordination with the company's business plan
• Ensure happiness and profitability for all new and existing accounts through continued stack attainment and standardization within our client base

• Lead a solid inside/outside sales team that exceeds sales goals
• Ensure sales and projects pipeline remain full with qualified leads and opportunities
• Maintain and manage in-depth product knowledge of Charles IT's offerings and services
• Establish both the market and target customer strategies for the company
• Ownership of the "OML" and quarterly business review processes which includes endlessly improving delivery, content and value

• Collaborate with the leadership team on the design and build of new services and product offerings
• Develop training programs to improve and refine the skills of the sales team
• Assignment and balancing of accounts throughout the Account Management team
• Maintain quarterly check-ins and continual coaching and feedback to team members as needed

Requirements

• Extensive experience in all aspects of the sales lifecycle
• Bachelor's degree or equivalent in a related field; and 5+ years related experience and/or training; or equivalent combination of education preferably in the technology field
• 5+ years of managerial experience required
• Prior experience leading account managers or sales teams is strongly preferred
• Proven ability to multi-task and function collaboratively as a member of a fast-paced, client-orientated team
• Demonstrable ability to communicate, present, and work with key stakeholders at all levels of an organization, including executives and C-level
• Experience with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365 platform and Advanced Support on Mac OS is a plus
• Review publications and online materials to remain up-to-date with current and future trends emerging in the industry
• Enthusiastic and dedicated to the challenges of a growing company and client base
• High energy and drive with good negotiation skills
• Self-starter with the ability to perform independently with little or no supervision
• High level of organization; sharp attention to detail
• Current, valid US driver's license is required.

Benefits

Benefits: Charles IT offers a competitive benefits program including Health, Life, Disability, Paid Holidays, PTO, Dental, 401K. In addition, we offer free dry cleaning, a fully stocked break room, Friday lunches, team-building outings, professional development and so much more!

Charles IT does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in the provision of employment opportunities and benefits

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.