Director of Communications

Thyme Care is a value-based oncology management platform that provides personalized, clinically coordinated care to individuals with cancer. Thyme Care pairs human guidance with software and analytics to engage members with a cancer diagnosis , quickly connect them to the right care, and provide ongoing support through targeted, evidence-based interventions. The company’s unique approach establishes deep provider relationships and integrates with a health plan’s existing infrastructure, coordinating value-driven care that leads to better outcomes, lower costs and an improved member experience. Backed with venture funding from Andreessen Horowitz (a16z), Alley Corp, Frist Cressey Ventures, Casdin Capital and Bessemer, Thyme Care partners with health insurance plans and providers to extend the reach of high-quality cancer care through flexible value-based payment arrangements, including risk-based programs..

Your mission:

As Thyme Care’s first in-house Communications Director, you will ensure that our overall corporate communications strategy resonates with key target audiences to build and maintain a positive and active corporate brand. You are an expert at communications in all its nuanced forms, and can just as easily draft a press release as you can draft a bylined article and everything in between. In this role you will offer high-level leadership direction and shape our messaging and outreach with all audiences (payer, provider, members, the internal Thyme Care team, partners, etc). You’ll be expected to work cross-functionally across Thyme Care’s Growth, Operations, People, and Corporate Development teams and report directly to Thyme Care’s Head of Marketing & Communications. 

After 3 months you will have…

• Demonstrated ability to understand complex (oncology and care navigation) topics from multiple angles and translated those concepts into clear and creative narratives. 
• Lead the development of the upcoming year’s communications strategy and plans aimed at sharing our corporate story. 
• Promoted Thyme Care as a leader in value-based oncology and enhanced our corporate image among key external audiences through multiple communication mediums (published bylines, secured speaking events for executive team and earned media coverage in Tier 1 publications). 
• Sourced and established conference strategy to ensure we are investing our time and resources into highly relevant impactful events for our target audiences, including attendance, speaking engagements & sponsorships. Proactive pitching of key business and industry event organizers, support on presentations, talking points, creative formats and partners for panels, keynotes, fireside chats, support logistics and coordination, pursuit of long-lead halo keynotes (TED, Aspen, SXSW, HLTH, Fortune Brainstorm, etc.)
• Sourced, applied, and maintained a key list of industry-relevant awards to submit Thyme Care’s company culture, recruitment, products and impact. 
• Created a centralized Corporate Communications source of truth that hosts all relevant communications about the company. 
• Drafted multiple high-quality communications deliverables (press releases, talking points, FAQs, video scripts) and received approval from cross-functional leadership. 
• Leveraged executive personalities to create a strategic thought leadership presence, including how to amplify their individual social channels to drive awareness of Thyme Care as a leader in oncology. 

After 6 months you will have… 

• Identified and engaged a list of top reporters and media opportunities to generate meaningful coverage through member stories, product announcements, and corporate development initiatives.
• Proactively pitched milestone support moments for press releases, product announcements, new market launches and partnerships, funding announcements, data and trends, white papers, etc., 
• Embargoed pitching, long-lead featured article pitching and coordination. 
• Developed a process for monitoring breaking opportunities, industry trends, competitor activity across outlets, social media, etc and worked with Sr Copywriter to shape insight. 

After 12 months you will have… 

• Worked closely with cross-functional teams to continue to refine our corporate messaging and communications strategy. 
• Reviewed and provided suggestions to existing master messaging and positioning documents, including messaging architecture, value proposition, and narratives for CEO and key stakeholders. 
• Created and maintained high-quality corporate messages and materials (e.g., press releases, talking points, media statements, keynotes, Q&As) that communicate company milestones and articulate our corporate strategy clearly to internal and external audiences through a variety of communication vehicles.

• People-first. Thyme Care’s mission and members matter to you, deeply. 
• Comfort with ambiguity.  You have a proven track record of success within scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities is par for the course.
• Empathy. You have the ability to look at the world from someone else’s perspective.
• Mindset for change. You are committed to continuous learning -- through books, podcasts, articles, and best practices and aim to inspire others with the knowledge you gain-- and with this knowledge you're always prepared to embrace industry change.
• Storyteller. You believe good writing will always be a differentiator. The channels may be shifting, but almost everything you do depends on writing a story, a script, a post, even a caption.
• Problem Solver. You’re a kind, passionate and collaborative problem-solver who seeks and gives candid feedback, and values the chance to make a meaningful impact.

At Thyme Care, our core values—Act with our members in mind, Move with purpose, and Seek diverse perspectives—guide us in everything we do. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

We are committed to promoting the health and well-being of all individuals. As a provider of cancer care navigation, we recognize that those with cancer constitute a vulnerable population at risk of contracting COVID-19.  As such, Thyme Care employees are expected to be fully vaccinated against COVID-19 as defined by the Centers for Disease Control and Prevention, subject to conflicting laws and exemptions based on medical or religious objections.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Thyme Care employees. In accordance with New York City law, the base salary for this role if filled within New York City is $150,000-$165,000. The salary range could be lower or higher than this if the role is hired in another location. We also believe that your personal needs and preferences should be taken into consideration so we allow some choice between equity and cash.

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal opportunity employer.