Director of Compliance Operations

Director of Compliance Operations

Location: Hybrid in New York 

Qualifications:

• 6+ years of regulatory and/or compliance experience, including experience working within regulated financial services 
• 3+ years of people management experience within a compliance or other regulated role at a company with global locations
• 2+ years of experience in first line compliance operations and processes 
• Self-motivated, critical thinker and adept at working independently in a dispersed team environment, covering multiple and varied tasks
• Skilled at leading through influence and collaborating with partners to drive better outcomes
• Strong organizational skills combined with analytical thinking
• Excellent communication and interpersonal skills, intuitive, highly ethical and comfortable with challenging the status quo

Bonus points:

• Experience with MTL application and building out processes, including transaction monitoring and go-live
• Experience with building and maintaining operational compliance work streams
• Ability to communicate technical aspects of rule sets, APIs and features to non-technical cross-functional team members
• Experience managing a global team, including managing managers
• Hands on experience in transaction monitoring and sanction related alerts
• CAMS, ICA, or equivalent certification

A day in the life and how you’ll make an impact:

• Provide the first line design and oversee the implementation and ongoing performance of controls to ensure Melio’s product and flow of funds are operating in line with internal policies as well as external requirements and regulations 
• Oversee the transaction monitoring and sanction screening programs, escalations and investigations as well as the preparation of any required regulatory reports including Suspicious Activity Reports under the Bank Secrecy Act and reports to the Office of Foreign Assets Control as required by applicable sanctions regimes
• Develop and improve operational compliance processing and procedures related to transaction monitoring, sanction screening, investigations and cross department uplift
• Work cooperatively with partners, auditors and regulatory agencies as needed, and oversee remediation of findings generated in reviews by partners, auditors, and regulatory agencies, including planning, implementation and communication of timelines
• Keep employee and leadership informed on any arising compliance issues and proactively suggesting steps that should be taken to address them
• Working in partnership with the second-line Compliance team, advising Product teams on compliance considerations and helping to identify solutions that deliver good outcomes for end users that also meet policy requirements 
• Manage a global team of Compliance Analysts who are responsible for Melio’s sanction screening and transaction monitoring workflows
• Build and scale a US based team to work cross-functionally alongside the existing Tel Aviv team, and plan team hiring and development in line with the company and functional growth

About the team:

Melio's innovative platform has created new and exciting ways to engage US small businesses in the payments ecosystem; and as with any financial innovation, this has also introduced threats and vulnerabilities. The Risk & Compliance Team works to protect Melio's platform and users from fraudulent, abusive and prohibited activity. We work cross functionally, with nearly every function in the company, to ensure we are seeing the correct information to make the right decisions.

Our main objectives ensuring our money movement is in line with relevant regulatory obligations and keeping our users safe. Our teams play a critical role in maintaining Melio's reputation, financial stability, and operational continuity.

About Melio USA: 

• Competitive compensation packages: We strive to make each and every employee feel valued and appreciated. The annual base salary range for this position is $170,000 - $210,000.
• Medical, dental, vision: We offer highly competitive and selected plans with 100% coverage, FSA and HSA.
• 401K matching and stock options: Feel the investment of working at a hyper-growth startup.
• Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees. 
• Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it. 
• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week. 
• Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
• Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities. 

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.

Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility.