Director of Deployment Projects

Imagen enables Primary Care providers to become technology-enabled multispecialty practices, powering a successful transition from fee-for-service to value-based care. Imagen’s comprehensive platform includes in-office diagnostic testing, diagnostic interpretations powered by proprietary FDA-cleared machine learning software, and virtual specialist consults. Imagen’s platform empowers Primary Care providers to achieve healthcare’s quadruple aim of increasing quality, lowering costs, and improving the patient and provider experience. 

Imagen’s team includes over 100 clinical, technical and business personnel. Imagen’s software has received first-of-its-kind FDA clearances, and its research has been published in leading peer-reviewed journals. Imagen has raised $135 million in capital from investors such as Google Ventures, Casdin Capital, and Threshold Ventures. Imagen was founded in 2015 and is based in New York City.

In this role you will be responsible for the development and refinement of our deployment project playbook as well as your team’s performance against delivery KPIs. Besides the broad experience you will gain within Imagen’s products and services, you and your team form the engine room of Imagen’s revenue growth as we onboard new clients. Due to the cross-functional nature and high level of accountability we are looking for strong leaders who can grow within our organization. Our ideal candidate has a demonstrated track record of project management for complicated projects, products, or services, and is organized, professional, proactive, an excellent communicator, and adept at stakeholder management. 

As the Director of Deployment Projects, you will (Responsibilities):

• Develop and refine Imagen’s deployment strategy and playbook, from how we manage onsite resources to template project plans.
• Create and implement a client engagement strategy for deployment projects that yield high customer engagement and project momentum.
• Constantly seek out and incorporate feedback into our deployment strategies, including from customers, sales, operations, and finance.
• Provide input to senior leadership on the necessary project timelines, team capacity, and financial performance.
• Create the appropriate infrastructure (technology, people, and/or processes) to keep stakeholders up to date on project and aggregate team performance.

You will love this job if (Requirements):

• You have a demonstrated track record of managing complex projects in high pressure environments. 
• Have a strong command of project management fundamentals, including expectation setting, proactive communication, conflict resolution, and capacity planning.
• You are a solutions-oriented problem solver who can work with operations, sales, and client partners to develop pathways to our goals in the face of adversity.
• You are an organized, proactive, process-driven person with a customer-first mentality
• You are an equanimous professional, with the ability to react to, and resolve, difficult situations 
• You are passionate about improving the lives of patients and primary care providers 
• Must have a bachelor’s degree from an accredited university
• Must have 7+ years of professional experience with no less than 3 years in a relevant role

Our headquarters are based in New York, NY and this job is conducted remotely. 

The base salary for the position is between $150,000 - $175,000, plus equity and benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Imagen Technologies maintains a Substance Abuse and Testing policy. Being under the influence of alcohol or controlled substances while on the job or while conducting business on Imagen’s behalf is prohibited. Any offer of employment will be made contingent upon successful completion of a drug test, subject to compliance with all applicable federal, state, and local laws. 

Imagen is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Imagen will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.