Director of Design

About us: 

We’re on a mission to fundamentally transform mental healthcare accessibility. Grow Therapy empowers therapists to launch and grow thriving insurance-accepting private practices. We’re creating game-changing technology to build America’s biggest behavioral healthcare group and ensure that anyone can afford quality mental healthcare. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever.

To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Our founders come from Harvard Medical School, Stripe, and Blackstone, and are champions of balancing bold ambitions with a culture that promotes holistic well-being. Since launching in 2020, Grow has raised over $90M from top VCs and angel investors, including TCV, Transformation Capital, SignalFire, Village Global, CoFound, and leaders of Oscar, Nurx, Quartet, Airbnb, and Blackstone.

About The Role:

We are looking for a seasoned Design Director to come in and build out the Product Design roadmap for Grow Therapy, manage a team of existing designers, and continue to grow and scale the organization. 

What you’ll do:

• Drive and execute the vision for Grow Therapy’s user and provider experiences in partnership with cross functional leaders across product, engineering, branding, and more.
• Lead, develop, and inspire a team of product designers to create exceptional product designs that not only meet business objectives but also improve patient and therapist outcomes and experiences
• Establish the design practices, processes, and principles to consistently deliver a world class experiences to Grow Therapy’s users and providers
• Build out and evolve the cross-functional process of continuous discovery, user research, and usability testing
• Conduct research and analysis to understand patient and provider needs and preferences, and use insights to inform product design decisions that improve healthcare outcomes.
• Influence and evangelize a great design culture as well as a highly collaborative environment throughout the organization
• Stay up-to-date with emerging design trends, tools, and technologies and make recommendations for incorporating them into the design process to ensure we continue to innovate and stay ahead of the curve.

You’ll Be a Good Fit If:

• 10+ years of experience designing exceptional, engaging, and user-centered web experiences for both consumers and internal teams with a successful track record of impacting business deliverables
• 5+ years of management experience, including experience leading design and user research teams within a cross functional organization
• A product design portfolio that demonstrates a user-centered design approach, exceptional problem-solving skills, and a deep understanding of mobile and web design best practices.
• Strong communication skills, you are able to speak fluently to product managers, designers, engineers, senior leadership and other key partners
• You are a leader with extensive experience mentoring, coaching, and teaching the craft of design to your team. You have experience building and growing a team while maintaining a great culture and are willing and able to be hands on as needed
• Experience creating strategic & scalable design processes and systems in a fast-paced environment
• Comfortable working in spaces with significant ambiguity, leading product discovery, and taking new products to market
• Track record of effectively aligning engineering practices with organizational strategy to deliver business results
• Substantial experience working across the end-to-end design process, with a particular strength in turning user research into thoughtful UX

Benefits

• The chance to drive impact within the mental healthcare landscape from day one
• Comprehensive health insurance plans, including dental and vision
• Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
• Flexible working hours and location (remote OR in-office, your choice!)
• Generous PTO 
• Company-wide winter break 
• Mental health mornings (2 hours each week)
• Team meditation
• Wellness Stipend
• In-office lunch and biweekly remote lunch on us! 
• Continuous learning opportunities 
• Competitive salary 
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities 

#LI-REMOTE