Director of Drayage Operations

About Vorto

Vorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of approximately 3.5 million truck drivers and create more jobs across all players in B2B transactions. We operate in a very fast-paced and nimble environment that is highly focused on a team-first, accomplishment-oriented culture that is passionate about the organization's success. Our products have been developed by a world-class engineering team that simplifies complex business problems to a degree where adoption is effortless. We encourage you to visit our careers page and read this blog post to learn more about our culture.

We are backed by Golden Gate Capital, a Tier 1 private equity firm based in San Francisco, CA. Golden Gate has a diverse portfolio of companies with over $19 billion in committed capital.

About the Role

Are you passionate about leading operational excellence in an entrepreneurial and dynamic work environment? Are you yearning for an opportunity to utilize your creativity to grow a scaling process? We are looking for a Director of Drayage Operations to join us on our journey to facilitate a digital revolution in the B2B supply chain. We are a culture-first organization that works relentlessly to maintain our culture.

The Director of Drayage Operations is a key team member of a high energy and ever-evolving department that supports domestic drayage and intermodal shipments for our clients. They will be responsible for end-to-end-services for our clients, including carrier procurement, pricing, booking, and tracking containers through a shipment lifecycle. This position encompasses someone with a strong background in logistics, preferably drayage and intermodal and port and rail operations, and a drive for excellence. This role requires hands-on leadership and a person who is capable and willing to jump in for support and assistance to his/her colleagues with confident and strategic solutions.

Essential Duties and Responsibilities:

• Lead the daily on-site operations to achieve agreed upon business goals including key customer initiatives
• Set up systems and processes to deliver exceptional solutions for our customers
• Contribute to the design and development of a technology platform for drayage operations
• Ensure compliance with US DOT, FRA and FMC laws and regulations. Develop and manage relationships with key vendors
• Understand P&L drivers and implement plans to achieve financial results
• Participate in customer meetings and negotiations and internal financial reviews
• Negotiate rates, terms, and conditions with BCOs, steamships and other suppliers
• Drive positive business results by building an engaged team and workforce
• Develop and communicate KPIs and metrics to measure performance and assess opportunities
• Other duties as assigned

Requirements

• Fully knowledgeable of all operational aspects of our TMS and how the workflow is setup to be as efficient as possible; brings suggestions how to automate and improve processes
• Able to input and execute loads for dispatch/pick-up according to clients’ needs and requirements; is highly flexible and can mold to different customer demands
• Proactive communicator via phone & ability to communicate at a high level via email and Slack.
• Possess a problem-solving mentality; offer up creative solutions for issue resolution
• Establish and create carrier relationships and partnerships at national port and rail heads. Build key relationships with both truckers and customers to ensure 5F Dray is seen as best-in-class service provider
• Excellent sense of container tracking to ensure we avoid all detention, demurrage, per diem, storage, etc.; Comes up with unique and effective solutions to eliminate these costs
• Strong understanding of how Import Customs process works related to freight/cargo releases, pickup numbers, clearance procedures, Rail/CY operations, etc. and can act as a lead facilitator to keep containers moving
• Ensure all documentation regarding drayage shipments are correct, clear and communicated to the appropriate parties; able to proactively identify when missing details will causes problems before they occur
• Strong understanding of rate reconciliation for drayage shipments; ability to understand accessorials and importance of time sensitive resolution
• Financially savvy to ensure carriers are invoicing based on quoted services

Educational/Experience:

• 5+ years in Drayage or Intermodal operations required
• Four-year degree strongly preferred
• Self-starter, highly motivated, and growth minded

Compensation: $100-150k

Benefits

At Vorto we are committed to developing our employees and providing them exciting opportunities to grow and prosper in their careers.

We offer a competitive benefits package as well as numerous additional perks, including:

• Competitive compensation package
• Paid Time Off and Holidays
• Health, Dental and Vision Insurance
• 401(k) retirement plan with company match
• Flex and Health Savings Plans
• Company-paid life and short-term disability insurance
• Company-paid parking or RTD pass
• Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance
• Tuition Assistance
• Employee Assistance Program (EAP)
• Free or discounted legal program
• Product & Services Discount Program
• Modern office space in downtown Denver with daily coffee, tea, drinks & snacks
• We supply the industry's best hardware and productivity software

Vorto is an Equal Opportunity Employer.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.