Director of Engineering

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Day - 08 Hour (United States of America)

Located in the heart of Silicon Valley, Stanford Health Care's mission is to heal humanity through science and compassion, one patient at a time. The Facilities Services & Planning ("FS&P") division plays a key role in helping Stanford Health Care accomplish this mission. With a fast-paced, tech-savvy and lean culture that focuses on goals, metrics and continuous improvement, FS&P provides non-clinical operational support to Stanford Health Care and other Stanford Medicine entities to ensure safe and successful non-clinical operations 24/7 and plan for the organization's future facility needs.

This is a Stanford Health Care job.

The Director of Engineering & Maintenance (E&M) is responsible for directing, managing, planning, and developing the strategic direction of the Engineering & Maintenance department, with focus on providing an excellent patient experience through service to the care providers, maintenance of facilities, construction, and activation of hospitals, ambulatory clinics and facilities. These responsibilities include planning, developing, directing, coordinating and evaluating the activities of the E&M department including collaboration and partnership with other Stanford Medicine departments. Manage personnel, per the policies, procedures, goals, mission, and vision of Stanford Medicine, and regulatory requirements of bodies such as The Joint Commission. Represents E&M efforts, opportunities, process improvements, and resource requirements to senior leadership.

Locations

Stanford Health Care

What you will do

• Manages the collaboration with Planning, Design & Construction (PD&C), Space Planning and Hospital and Clinic Activations on activities related to the construction and activation of Hospitals/ Ambulatory Clinics and Facilities to include but not be limited to standards development, design/submittal review, construction inspection, activation and E&M support as applicable.
• Acts as primary Command Center representative in managing an event with the E&M Chief(s); with Stanford Medicine entities; the University; and with PD+C as applicable. Assures department trained in response; assures all the applicable policies/procedures, documentation, maps in place for appropriate response.
• Develops and implements policies and procedures that guide and support the provision of servicers; ensure that policies and procedures are compatible with the function and goals of Stanford Medicine, and which meet the external regulatory and statutory requirements.
• Direct the planning and transition to a sophisticated level of maintenance from preventive to predictive, which will also entail planning and participating in the requirements development of for the right technology; planning will also include development of how the staff members respond, troubleshoot, organize their work and their response.
• Develops, directs and maintains standards for quality and continuous improvement programs and initiatives, including those related to customer interface, operations, emergency response, finance and compliance with standards set by Joint Commission and other regulatory guidelines.
• For strategic direction, management and improvement, creates the metrics to monitor trends and patterns in the areas of (but not limited to) customer satisfaction; staff productivity; work volume; and regulatory compliance. Participates in compilation of benchmark data for Decision Support. Uses benchmark data for staffing, operations and finance direction and decisions. Use of metrics to optimize workload division between staff and vendor.
• Directs financial activities of the department to include: developing the annual operating budget to include 3 -5 year planning; preparing monthly and quarterly variance reports; proactively preparing other statistics and reporting as required to continuously improve operations; managing expenses; and participating in planning and developing the annual capital budget to include long term planning.
• Maintains fluency technology and operational advances in the industry, and develops strong relationships with industry counterparts to facilitate learning of best practices.
• Strategic planning, oversight re staff training, education, workforce planning; engagement, daily active management.
• Planning and directing what skills are needed in-house versus what skills should come from vendors.
• Administrative organization of the department to include assuring performance based service contracts in place, internal information organization for easy retrieval.

Education Qualifications

• Bachelor's degree in a work-related field/discipline from an accredited college or university.

Experience Qualifications

• Seven (7) years of leadership experience in a facilty engineering/plant operations, at lease five (5) of those years in Hospital or Ambulatory Clinic environment.

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

• Ability to communicate effectively, both orally and in writing.
• Ability to develop long-range business plans and strategies.
• Ability to manage complex projects and resources (people, costs, time).
• Ability to strategize, plan and implement change.
• Ability to understand, draft and negotiate contractual agreements.
• Ability to work effectively both as a team player and leader.
• Knowledge and understanding of financial and statistical activity reports.
• Knowledge of principles and practices of organization, administration, fiscal and personnel management.
• Experience with operationalizing new construction.
• Knowledge of and experience with Computerized Maintenance Management Applications.
• Knowledge of and experience with Building Automation Systems.
• Knowledge of and experience with inpatient/outpatient regulatory requirements.
• Knowledge of and experience with building and fire life safety codes.
• Knowledge of and experience with incident command emergency response.
• Experience with developing metrics and dashboards. Familiarity with Lean, JIT, or Six Sigma techniques.
• Ability to act as both the "thought-leader" and operational expert" around IT-Driven and IT-enabled process transformation

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

#LI-MH1

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $81.45 - $107.92 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.