Director of Engineering (Hybrid - Austin, TX)

 Title: Director of Engineering
Reports to: CTO
Location: Austin, TX (in-office ~3 days per week)

About CharterUP

If you’ve been searching for a career with a company that values creativity, innovation and teamwork, consider this your ticket to ride.

CharterUP is on a mission to shake up the fragmented $15 billion charter bus industry by offering the first online marketplace that connects customers to a network of more than 600 bus operators from coast to coast. Our revolutionary platform makes it possible to book a bus in just 60 seconds – eliminating the stress and hassle of coordinating group transportation for anyone from wedding parties to Fortune 500 companies. We’re introducing transparency, accountability and accessibility to an industry as archaic as phone books. By delivering real-time availability and pricing, customers can use the CharterUP marketplace to easily compare quotes, vehicles, safety records and reviews.

We're seeking team members who are revved up and ready to use technology to make a positive impact. As part of the CharterUP team, you'll work alongside some of the brightest minds in the technology and transportation industries. You'll help drive the future of group travel and help raise the bar for service standards in the industry, so customers can always ride with confidence.

But we're not just about getting from point A to point B – CharterUP is also committed to sustainability. By promoting group travel, we can significantly reduce carbon emissions and help steer our planet towards a greener future. In 2022 alone, we eliminated over 1 billion miles worth of carbon emissions with 25 million miles driven.

CharterUP is looking for passionate and driven individuals to join our team and help steer us towards a better future for group transportation. On the heels of a $60 million Series A funding round, we’re ready to kick our growth into overdrive – and we want you to be part of the ride. 

About this role

CharterUP is seeking a Director of Engineering to manage and grow a world-class team of software engineers, devops engineers, data engineers, and QA. You will be responsible for driving alignment towards critical objectives, prioritizing and sequencing team efforts, and providing direction and mentorship to team members. In this role, you will work closely with our CTO, VP of Product Management, and customer stakeholders to deliver a wide variety of customer facing and back-office software systems powering our two-sided marketplace business. Our ideal candidate has experience not only managing teams of engineers, but also experience managing engineering managers and driving engineering culture at the organization.

Compensation

• Estimated base salary for this role is $175,000-$215,000
• Comprehensive benefits package, including fully subsidized medical insurance for CharterUP employees and 401(k)

Responsibilities

• Ensure the team consistently achieves timeline commitments with high quality products
• Drive alignment towards critical project objectives, delegating and sequencing team efforts
• Work alongside your product management counterparts to create roadmaps and deliver value
• Prioritize team tasks and help remove blockers
• Refine agile development processes to keep each team running smoothly
• Run team meetings and development cycles (e.g. sprints, standups)
• Grow the team through hiring initiatives, direct mentorship, and coaching

Experience and Expertise

• 5+ years of experience managing teams of 20+
• 3+ years of experience managing managers
• Strong software development background and technical knowledge
• Experience growing technical organizations across a variety of company stages and sizes
• Successfully track record of recruiting, mentoring and retaining strong managers and engineers
• Experience partnering with cross-functional leaders to define goals, roadmaps and priorities
• Comfortable with ownership and accountability for products and deliverables

Recruiting Process

• Step 1 - Video call: Talent Acquisition interview
• Step 2 - Hiring Manager interview
• Step 3 - Team interviews
• Step 4 - Offer!
• Welcome aboard!

CharterUP Principles

At CharterUP, we don’t compromise on quality. We hire smart, high-energy, trustworthy people and keep them as motivated and happy as possible. We do that by adhering to our principles, which are:

1. Customer First
   • We always think about how our decisions will impact our clients; earning and keeping customer trust is our top priority
   • We are not afraid of short-term pain for long-term customer benefit
2. Create an Environment for Exceptional People
   • We foster intellectual curiosity
   • We identify top performers, mentor them, and empower them to achieve
   • Every hire and promotion will have a higher standard
3. Everyone is an Entrepreneur / Owner
   • No team member is defined by their function or job title; no job is beneath anyone
   • We do more with less; we are scrappy and inventive
   • We think long-term
4. Relentlessly High Standards
   • We reject the status quo; we constantly innovate and question established routines 
   • We are not afraid to be wrong; the best idea wins
   • We don’t compromise on quality
5. Clarity & Speed
   • When in doubt, we act; we can always change course
   • We focus on the key drivers that will deliver the most results
6. Mandate to Dissent & Commit
   • We are confident in expressing our opinions; it is our obligation to express our disagreement
   • Once we agree, we enthusiastically move together as a team

CharterUP is an equal opportunity employer. We make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.