Director of Enterprise Technology
Job Description
Amplitude is a leading digital analytics platform. More than 1,900 customers, including Atlassian, Jersey Mike’s, Marks & Spencer, NBCUniversal, PayPal, Shopify, and Under Armour rely on Amplitude to gain self-service visibility into the entire customer journey. With Amplitude, teams can understand what product features are working, where users are getting stuck, and what actions lead to the right outcomes. As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.
Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.
About The Role & Team
We are looking for a senior leader who can help Amplitude to scale and grow to a $1B+ company by shaping a high performing business systems team. We are looking for someone with a track record of thriving in multi-faceted leadership roles.
As the Director of Enterprise Technology, you can expect to:
- Be responsible for leading the Enterprise Technology and Architecture teams that partner with our G&A functions (such as, finance, accounting, procurement, legal, and HR) as well as our GTM center of excellence.Â
- Partner with leaders across the business, from executive business partners to peers across the business
- Shape the next chapter of Corporate Engineering’s evolution into a technical team that’s remarkable at engineering and delivering large, end-to-end business processes
- Work on solving scaling and efficiency challenges across Amplitude’s G&A teams
- Focus on long term agility and velocity to set ourselves up for success in 2026 and beyond
- Empower the team to succeed by:
- Over-communicating our mission and vision
- Setting expectations and defining what success looks like
- Coaching and developing employees
- Framing problems in the right light
- Cultivating a psychologically safe and inclusive team culture
- Partner with the Business Technology leadership team to steer our work and maximize our impact on Amplitude
- Translate customer business goals into best-in-class technology solutions, define automation roadmap based on business use cases, and oversee SaaS implementations through the use of market relevant tools and technologies
- Define systems integrations, design patterns and development standards to support cross-functional, multi-system solutions that are scalable and flexible to meet current and future needs of the organization
- Build an effective Integrations & Intelligent Automations organization
- Identifies and communicates associated risk to all stakeholders
- Perform architecture reviews and capability assessments on the current enterprise landscape; provide recommendations for application modernization, portfolio optimization, and execute approved projects
- Keep track of best practices, trends and advancements including AI and RPA and find ways to lay the foundation for use at Amplitude
- Be an active voice in build vs. buy decisions
You'll be a great addition to the team if you have:
- Strong, demonstrable experience leading systems or technical teams through the phases of growth we’re getting ready to face
- Around 15 years of IT experience in delivering enterprise complex systems implementations and integrations
- Hands-on technical leader with 4+ years mentorship, supervisory or management experience
- Operationalized a strategy and guardrails for managing large, complex systems environments
- Extensive experience working with and being accountable to executive partners and stakeholders
- Deep and broad subject matter expertise across various facets of Business Technology / Process Engineering / Product Development / Data & Analytics.Â
- Extensive experience with project execution; architecture framework (e.g. BOST, TOGAF, etc.).
- Expert knowledge of business ecosystems, SaaS (Workday, NetSuite, Workato, Mulesoft etc.), Integration Platform as a Service (iPaaS), APIs, RPA, microservices, event driven architecture
- Ability to work with autonomy in a fast-paced environment and a strong sense of accountability as well as a proven track record of driving results through indirect influence.
- Strong attention to detail. Must be able to effectively manage multiple activities and/or projects concurrently.
- Adaptability, flexibility, and a willingness to work within changing priorities including ad hoc requests.
- Comfortable in working with personnel at all levels of the organization.
- Experience integrating with Cloud/SaaS applications, APIs, SDK of packaged applications and legacy applications. Must have Salesforce, NetSuite, CPQ/CLM and Workday integration experience
- Good knowledge on DevOps stack (CI & CD) and other dependency management and build tools such as Jenkins and Maven
- Familiarity with monitoring related tools and frameworks like Splunk, ELK or new Relic
- Well versed with agile methodologies and source control (Bitbucket, GitHub)
- Expertise on software integration and specific knowledge of best practices in connecting UI Path (RPA) automations to data and services outside the AAE framework
- A desire to work as part of a growing, fast-paced, and highly flexible team
- Possess the ability to manage workload, manage multiple priorities, and manage conflicts with customers/employees/managers, as applicable
- High proficiency in verbal and written communication. Solid presentation skills are desired
- Coached team members to become successful leaders
- A deep understanding of how to create a team culture that balances urgency with high quality and sustainable work
- Confidence delivering clear, direct and actionable feedback and won’t shy away from confronting difficult situations
- Already invested in their own development to become an inclusive leader and team member
#LI-BA1
The Product: Amplitude is a digital analytics platform – we help companies understand their users, rapidly release better product experiences, and ultimately grow their business. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.
Other fun facts about Amplitude:Â
- G2: #1 product analytics solution and #3 best software productÂ
- Business Insider: A top tech company to bet your career on
- Fast Company: #3 most innovative enterprise company in the world
- Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL.Â
- Founded in 2012, Amplitude is backed by Benchmark Capital, Sequoia Capital, IVP, Battery Ventures, Y Combinator and other top tier investors.
- We’re a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.
- Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
Date Posted
01/06/2023
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