Director of Facility Management, Americas

WPP · New York City, NY

Company

WPP

Location

New York City, NY

Type

Full Time

Job Description

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 109,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.

We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.

WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 317 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 8th in the FTSE 100 rankings for Women on Boards.

Why we're hiring:

As WPP transforms across the globe, we are bringing our agencies and our people closer together to drive collaboration, strengthening how we deliver to our clients. One way we bring this to life is opening WPP campuses around the world to truly bring our people in key metropolitan cities under one roof to do their best work. As part of this, we are looking for a Director of Facility Management, Americas in Group Real Estate (β€œGRE”), who will oversee facilities management and operations in the region – including, ~5MM square feet, ~200 properties, and a ~$50MM annual budget. This role will ladder up into WPP Group Real Estate.

Primary Roles & Responsibilities:

β€’ Working with the Real Estate and Procurement teams to identify and implement the most appropriate FM operating model for the Americas region.
β€’ Oversee Americas facilities operations, maintenance and security of buildings and building-related systems. Manage vendors for cleaning, grounds maintenance, security, food & beverage, and other real estate services.
β€’ Ensure consistent service delivery across region and coordination with WPP companies facility needs and requests.
β€’ Solution WPP FM delivery & staffing model to reflect portfolio nuances and leverage both WPP FM representatives and service providers to effectively deliver consistent experience across the region.
β€’ Implement and maintain EH&S best practices and compliance. Define and execute initiatives to audit and improve EH&S performance, minimizing risks and potential liabilities.
β€’ Oversee health and safety and conduct risk assessment where necessary.
β€’ Supervise preparation of tender documents and manage selection and implementation of any FM minor project works.
β€’ Partner with the leasing and project teams to identify current and future Real Estate portfolio optimization initiatives and implement FM strategy and operations prior to delivery/occupancy.
β€’ Benchmarking of all 'current' FM spend prior to delivery of replacement buildings.
β€’ Recruit train and manage local WPP FM representatives as appropriate to ensure a consistent delivery of workplace experience is provided in all WPP campuses.
β€’ Establish client engagement practices and provide ad hoc facilities advice to WPP companies.
β€’ Ensure WPP environment & experience is integrated in FM provided services in all locations.
β€’ Performance manages existing facilities management suppliers utilizing data analytics, internal feedback & performance metrics and align and ensure best in class services.
β€’ Manages specifications, problems/issues, performance, and administration of FM contracts.
β€’ Engage with internal stakeholders to gain feedback refer performance and quality of service delivery.
β€’ Work with WPP Group real estate to develop and implement unified processes and procedures.
β€’ Work closely with Procurement teams to deliver further synergies within operating Campuses and offices in other countries in the region.
β€’ Develop innovative opportunities to improve building and portfolio performance.
β€’ Develop and maintain multi-year operating and capital plans at the building and regional levels.
β€’ Oversee all aspects of facilities budgets, track service provider financial performance, support WPP company chargeback process.
β€’ Use best practices to improve efficiency by reducing and/or minimizing operation costs.
β€’ Manage all improvement works required, with minimum disruption to the corporate activities.
β€’ Liaise with Government Authority as may be necessary for upkeep/internal or external changes/alterations to campus.

What you'll need:

β€’ At least 10 years of working experience in Facility/Electrical & Mechanical Engineering/ Project Management.
β€’ A specialized degree in Building Services/Mechanical/Electrical Engineering, Facilities Management or equivalent is preferred; additional professional qualifications would be advantageous.
β€’ Excellent analytical, conflict resolution and people management skills.
β€’ Financial acumen, working knowledge of GAAP accounting principles in relation to facilities operating expenses & reporting.
β€’ Regional experience in FM outsourcings and improvement works for enhancing the existing system performance, efficiency, and sustainability.
β€’ Experience in managing external consultants and liaison with government authorities.
β€’ Knowledge of critical facilities and an understanding of basic technical aspects including HVAC, Health and Safety, Fire Protection, Mechanical & Electrical systems, BMS system, etc.

Β #LI-MR1

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, go to https://wpp.mobi/WPP-US-BENEFITS for more details.Β 
.
$125,000β€”$295,000 USD

WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

Please read our Privacy Notice for more information on how we process the information you provide.

Apply Now

Date Posted

06/08/2023

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