Director of Global Reader Revenue, Reuters Professional

The Director of Global Reader Revenue, Reuters Professional, will be responsible for driving reader revenue and overall audience engagement/development both on and off platform. Reuters Professional is a high growth, diversified business in the heart of the world's largest news organization. Our mission is to be the definitive destination for global intelligence that powers smart decisions. We provide news with impact on people, businesses and markets around the world and serve millions of globally minded individuals and professionals seeking insight and context.

About the Role

As our Director of Global Reader Revenue, you will:

• Analyze audience data to establish the scale of different audience groupings and customer cohorts to inform product development.
• Develop and execute a global audience strategy
• Create a strategy and lead Reuters entry into new reader revenue streams
• Articulate the value of highly-engaged audiences to advertising sales.
• Partner with product teams to deploy the right tools to build relationships with the Reuters audience (i.e. content personalization and machine learning).
• Partner with product teams to optimize the on and off platform experience to drive audience acquisition and monetization.
• Partner with editorial teams and customers to develop, test and launch new content services and products aimed at increasing audience volume and engagement.
• People management: Guide development of a high performing team ensuring they receive sufficient structured training, monitoring and mentoring as appropriate.
• Play a core role on Professional leadership team, influencing direction and strategy over time.

Key areas of responsibility include:

• Serving as the voice and champion of our professional audience.
• Utilizing data and continual testing to drive continuous improvement in average revenue per user (ARPU) and customer experience metrics.
• Partnering with editorial and product teams to modify, enhance and create services and products with the goal of increasing audience volume and engagement.
• Providing the thought leadership and implementation strategy for new revenue streams.

Key Deliverables:

• Develop an audience proposition with insight to guide product development
• Devise and deliver a Customer Voice Program across all markets that frequently gathers customer feedback, generates actionable insights and converts to business improvements.
• Reader revenue and ARPU targets
• Customer churn and retention targets
• Customer CPA and LTV targets
• Continue to test models and solutions with A/B parallel approach
• Expand and enhance existing offerings (newsletters, verticals, new services)
• Data driven analysis to continually improve engagement

About You

To be our Reader Revenue Operations Manager, you will have:

• Proven leadership experience working in the online media sector, ideally with strong record of accomplishments in the news or media sector
• Proven ability to think strategically about business opportunities and future customer needs in the media industry
• Ability to work effectively at detailed level with product requirements and delivery against customer needs
• Proven track record in audience development and acquisition, ideally within an international news or business environment
• Extensive data analytical skills
• Proven track record of success working in complex and highly matrixed corporate business environments
• Experience working in a global company

Please be advised that the deadline for applications is Monday 8th August 2022.

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
• COVID-19 Response: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work and following local COVID-19 bylaws and guidelines.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking

• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact

• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Reuters

Reuters is the world's leading provider of trusted news, insight and analysis. Founded in 1851, it brings together world-class journalism, industry expertise and cutting-edge technology to enable people to make better decisions. Reuters is committed to the Trust Principles of independence, integrity and freedom from bias. It delivers unmatched coverage to the world's news and media organizations and professionals in over 16 languages. Reaching billions of people worldwide every day, Reuters is the essential source of business and world news, delivering with unparalleled speed, reliability and accuracy.

As required by the New York City Human Rights Law (NYCHRL) for New York City based roles, the base compensation range for this position is $130,200 - $241,800. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

#LI-LM1

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

As required by the New York City Human Rights Law (NYCHRL) for New York City based roles, the base compensation range for this position is $130,200 - $241,800. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.