Director of iGaming Promotion Execution and Insights
Job Description
Job Description
WELCOME TO THE EMPIRE! Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting and iGaming platform across America. We share a passion for sports and iGaming and are industry leaders providing best-in-class service for all our customers.
BEHOLD! Caesars Sportsbook, America's leading sports book provider, has an immediate opening for a Director, iGaming Promotion Execution and Insights who will work closely with a variety of internal departments and will also work closely with other areas of the business, including Operations, Publishing, CRM, Marketing, and Customer Service teams for iCasino. The Director, iGaming Promotion Execution & Insights will help execute promotional campaigns and drive retention through all appropriate channels.
What You Will Do:
What You Will Need:
Physical Requirements:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Sportsbook & Casino reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Sportsbook & Casino's employment process, finalist candidates will be required to complete a drug test and background check upon offer acceptance.
About Us
Behold! Caesars Sportsbook is here, and we're proud to be a part of Caesars Entertainment-the number one gaming company in the world with over 80 years of sports betting expertise.
At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It's the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.
As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we're creating new and exciting opportunities for you to be a part of our empire and make an impact.
Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember-We Are All Caesars!
WELCOME TO THE EMPIRE! Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting and iGaming platform across America. We share a passion for sports and iGaming and are industry leaders providing best-in-class service for all our customers.
BEHOLD! Caesars Sportsbook, America's leading sports book provider, has an immediate opening for a Director, iGaming Promotion Execution and Insights who will work closely with a variety of internal departments and will also work closely with other areas of the business, including Operations, Publishing, CRM, Marketing, and Customer Service teams for iCasino. The Director, iGaming Promotion Execution & Insights will help execute promotional campaigns and drive retention through all appropriate channels.
What You Will Do:
- Manage all aspects of the Execution teams including job planning, setup, scheduling, timely execution and cross department coordination.
- Be the subject matter expert on the Liberty, LnW & 888 back office platforms & promotion capabilities and ability to think "outside the box" to develop execution strategies from these capabilities.
- Produce promo performance metrics and analysis including recommendations for future campaigns.
- Produce and file all promotional terms and conditions.
- Responsible for publishing and removal of all promotional URLs on Legacy casino business.
- Responsible for implementation of automated customer behavior protocols and reporting on performance.
- Responsible for all customer service escalations on all online casino brands.
- Train staff to maximize team performance, ensuring employees become proficient in all applicable aspects of the promotions operation.
- Oversee proofing process for all offers to ensure accuracy of matrix, assisting as necessary.
- Lead and manage multiple projects and assignments ensuring timely execution.
- Candidate will work with various internal departments to ensure e-mail and telemarketing efforts are executed in a timely and accurate manner.
- Be a thought leader in the enterprise for the design of new CRM and promotions processes
- Strong "multi-tasker" that can execute as an individual and as the Leader with enthusiasm, encouragement in an outgoing and positive approach
- Communicate with various levels of departmental, property, and Senior Management.
- Must be able to think critically.
- Take initiative in moving from one task to the next - assuming greater responsibility.
- Readily assist other team members in daily responsibilities.
- Lead an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
- Identify compliance risks and take actions necessary to eliminate or minimize risks.
- Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
- Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
What You Will Need:
- Bachelor's Degree in Marketing, Business, Advertising or related field.
- Previous experience working in online gaming preferred.
- Previous experience working on Scientific Games or Neo platform is a strong asset.
- Previous experience with Optimove, Looker and Marketo also a strong asset.
- Working knowledge of Microsoft Outlook, Word and Excel.
Physical Requirements:
- Must be able to sit for extended periods of time
- Must be able to type and talk on the phone for extended periods of time
- Regular attendance in the office
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Sportsbook & Casino reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Sportsbook & Casino's employment process, finalist candidates will be required to complete a drug test and background check upon offer acceptance.
About Us
Behold! Caesars Sportsbook is here, and we're proud to be a part of Caesars Entertainment-the number one gaming company in the world with over 80 years of sports betting expertise.
At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It's the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.
As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we're creating new and exciting opportunities for you to be a part of our empire and make an impact.
Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember-We Are All Caesars!
Apply Now
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Date Posted
12/22/2022
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14
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Subjectivity Score: 0.8
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